Network H&F Support Engineer

Job Description

Job Description

Job Description :

Pay Range : $24hr - $28hr

• Experience of Network Devices such as Cisco Switches, Routers, Wireless Access Points.
• Basics knowledge / understanding of assigning switch ports to specific VLANs
• Patch phone ports to switch as needed.
• Basic troubleshooting of VOIP phones (knowledge of basic configuration).
• Troubleshoot issues with fiber links between switches Able to visualize errors and communicate to remote technical teams.
• Troubleshoot and replace network switch chassis blades when required.
• Adding memory / flash to existing Non-End User Devices or Devices.
• Patching, moving an existing switch or router.
• Racking and patching any new Non-End User Devices or Device(s).
• Decommissioning a single Non-End User Device or Device, including verifying the impact of such decommissioning and / or shutting the Device down.
• Installing new, or moving existing, access points for coverage expansion No higher than usage of a 6-foot ladder; however for a higher ladder parties shall mutually discuss and agree.
• Conducting Site surveys, including asset inventory validation.
• Conduct WLAN surveys; installing, decommissioning or moving WAP.
• Installing, decommissioning, or moving WLC.
• Installing, decommissioning, or moving Smart Edge.
• Installing or decommissioning Firewall.
• Installing, decommissioning or modifying WAN acceleration; Installing, decommissioning or modifying the VPN Gateway.
• Granting Site access for the Customer s third parties.
• The onsite Technician may also be required to conduct conference room equipment upgrades where they are swapping devices and following the provided step-by-step processes.
• Detailed instructions and support will be provided prior to the technician conducting this work.
• Good to have an understanding of any Data Center Infrastructure Management Application.
• Assist network and data center admins (Internal, Customer, and Vendor) as required during the course of technical troubleshooting.
• Basic knowledge about Hardware like Servers and storage devices.
• Should be able to perform IMACD Installation, Move, Add, Change, and Disposal Services of the Data Center, network equipment.
• Engineers should have hands-on experience in large / medium enterprise Data Centers or hosting sites consisting of Servers, Storage, and Network devices.
• Engineers should have a minimum 3-5 years experience in above mentioned area.

Salary : $24 - $28