What are the responsibilities and job description for the Network Technician position at CYNET SYSTEMS?
Job Description
Job Description
Job Description :
- Handle incidents and Service requests.
- Perform visual checks for hardware failure lights or console error messages, power status and hardware labels wherever.
- Conduct walkthroughs, Floor sweeping and physical verification of connectivity.
- Provide support for installation, maintenance, and repair of VSAT.
- Radio Systems.
- WiFi and BLE Systems.
- Cellular based systems.
- Fiber Optic & Copper Cable.
- IIoT, including Ip WAN.
- Specialty telecom systems such as CCTV, Intercom, Fire / Intruder alarm.
- Provide network troubleshooting including.
- Console into network devices, including routers, switches, gateways, radios.
- Identify a switch port location.
- Identify WAP connectivity status.
- Basic Copper Cable troubleshooting.
- Basic Fiber Optic Troubleshooting.
- Install, remove, or swap equipment.
- Restarting / rebooting equipment.
- Perform basic troubleshooting like ping, DNS lookup, and trace route on Network Devices.
- Perform MACD (move, add, change, delete) activities.
- Effectively manage work queue in ticketing system.
- Attending Safety training and report incidents.
- Update knowledge base regularly.
- Escort third party vendors wherever contractor is supplying support.
- Adhere to Company change management and BCP / DR Procedures.
- Provide daily report of activities.
Mandatory :
Desirable :
