What are the responsibilities and job description for the Patient Access Representative position at Cynet Systems?
Job Description :
Pay Range : $23hr - $25hr
- Provide front office support for ophthalmology multispecialty group practice including greeting patients, performing patient check-in / out processes, assuring patients are appropriately registered and insurance information is accurate.
- Uphold smooth patient flow throughout the front office experience to ensure efficiency and effectiveness.
- Demonstrate exemplary customer service.
- ct as a liaison between the front office and communications' center.
- In addition, provide administrative support including collecting patient payments, performing insurance verification, scheduling patient follow-up appointments and / or ancillary testing, obtaining records / authorizations, and creating encounter(s) in patient registration system(s).
- Daily interactions with staff, supervisor, and doctors, as well as periodic meetings with senior operations managers.
- Incumbents are expected to work with minimal supervision; periodic and regular progress checks are performed to evaluate and adjust workload accordingly.
- cts as a patient navigator by assisting the patient with insurance related issues and assuring a patient has coverage and authorization to be seen for care.
- Obtains authorizations, calls for benefits, opens cases with insurance companies, counsels patients on obtaining 100% active coverage and establishes / maintains active relationships with medical groups and insurance companies.
- Reviews health insurance plans with patients in clinic and by telephone.
Minimum Expertise :
Must Have :
Salary : $23 - $25
