What are the responsibilities and job description for the Program Manager position at Cynet Systems?
Job Description:
Pay Range: $73hr - $77hr
Pay Range: $73hr - $77hr
- Participates in the Program roadmap, rollouts, strategic discussions with internal and customer stakeholders (as and when needed).
- Alignment with Program Director/Business Relationship Managers.
- Maintain overall Program-level view with the current state/progress and achievements.
- E-Commerce background will be advantage.
- Review delivery accomplishments a^€¢ Budgeting preparation and controlling
- Enable additional support from other Client CoE/Practices
- Track work progress and maintain relationship with other Partners / Vendors / Suppliers.
- Oversee Delivery Quality and Customer Escalations.
- Experience of managing large scale digital program (25 Team members)
- Ability to comprehend key digital technologies like Cloud, DevOps and e-Commerce.
- Strong experience in Retail Domain.
- Build and maintain the right team to deliver the program/track.
- Identify and discuss any observed concerns with Scrum Master(SM)/Product Owner(PO) to assist the team in achieving successful delivery of iteration/PI objectives.
- Ensure compliance and reporting as defined for the track (in the long term it will come out of JIRA). Raise queries with respective SMs if issues found.
- Advance view of potential risks/escalations and work with SM/PO on Root Cause Analysis, define corrective action and/or remediation/mitigation as appropriate.
- Experience in organizational initiatives.
- Value Creation/OCM/CSAT.
- Identify learning needs to upskill the teams capabilities.
Salary : $73 - $77
