What are the responsibilities and job description for the Quote Analyst position at Cynet Systems?
Job Description:
Responsibilities:
Responsibilities:
- The Quote Analyst position within AEX provides the best, most accurate, most efficient and effective quote for each Request for Quote (RFQ) from customers, examples include but are not limited to.
- Respond to customer RFQs in a timely manner by preparing and providing accurate quotes to customers.
- Continuous improvement for accuracy, consistency, efficiency and clarity in the Quoting/ Estimating process and Quotemaster tools.
- Ability to interpret and support quoting analytics including, but not limited to, customer specific quote trends, quote to order trends, and quote response time trends and translating that into useful information for the sales team (CRM).
- Accurate interpretation / calculation of all attributes and producibility for each RFQ including but not limited to customer part drawings, spec review, and die prints.
- Understanding business guidelines along with current capacities, constraints, and cost among other factors in order to appropriately direct business to the optimal manufacturing flow-path.
- Provide technical assistance to Inside and Outside Sales persons on producibility, manufacturing, quality, and pricing concerns.
- Other misc.
- Clerical and administrative duties as required to assist the Commercial Organization in providing timely and accurate responses to all inside/outside sales personnel and customers, representing the AFE Business Unit.
- High School Diploma or GED from an accredited institution.
- Minimum of 3 years' work experience in a sales environment.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services.
- This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Service Orientation — Actively looking for ways to help people.
- Database user interface and query software — Customer service knowledge generation software.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Persuasion — Persuading others to change their minds or behavior.
- Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
- Time Management — Managing one's own time and the time of others.
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations.
