What are the responsibilities and job description for the Red Prairie WMS Technical Consultant position at Cynet Systems?
Job Description:
Responsibilities:
Responsibilities:
- Application Support: Provide guidance and assistance in the development and evolution of applicable Business Architecture Capability Models.
- Technical Expertise: Troubleshoot and resolve application or infrastructure issues related to Red Prairie.
- Relationship Management: Collaborate with senior business leaders, operations, risk, and compliance teams.
- Global Coordination: Represent local business requirements within the global technology organization.
- Process Adherence: Ensure adherence to firm-wide and regulatory requirements.
- Incident and Problem Management: Oversee measurement, reporting, and resolution of incidents and problems within Investments IT.
- Configuration and Customization: Proficiency in configuring and customizing the Red Prairie WMS to meet specific business requirements.
- System Administration: Ability to manage and maintain the Red Prairie WMS environment, including user access, security settings, and system performance.
- Integration Knowledge: Understanding of how Red Prairie WMS integrates with other systems (e.g., ERP, inventory management) for seamless data flow.
- Troubleshooting and Issue Resolution: Skills in diagnosing and resolving technical issues related to the WMS platform.
- Business Operating Models: Understand overall business operating models and underlying technical architecture.
- Collateral Management: Experience with Apex Collateral and Apex SecFin.
- Business Objects: Familiarity with Business Objects and relevant applications.
- Leadership and Soft Skills: Team Management: Effective leadership to guide and motivate team members, allocate tasks, and ensure smooth operations.
- Communication: Clear communication with stakeholders, clients, and cross-functional teams to address challenges and drive success.
- Problem-Solving: Quick thinking and adaptability to handle operational issues, optimize processes, and improve service delivery.
- Customer-Centric Approach: Prioritizing customer satisfaction and maintaining positive relationships.
- Overall 12 years of Service Lead - Red Prairie experience.
- Minimum of 5 years of experience in Configuration and Customization.
- Minimum of 5 years of experience in System Administration and Troubleshooting and Issue Resolution.
- Relevant degrees such as Bachelor's and Master's in Computer Science, Education, Technical, Business, Engineering, or Information Technology.
- Certifications: Consider certifications like ITIL, CISSP, PMP, ISO, SOC2, ITSM, PCI, AWS, AJAX, CSS.
- Familiarity with Red Prairie and supporting technology architecture.
