What are the responsibilities and job description for the Salesforce Operations Manager, Scaled Ops position at Cynet Systems?
Job Details
We are looking for Salesforce Operations Manager, Scaled Ops for our client in San Francisco, CA
Job Title: Salesforce Operations Manager, Scaled Ops
Job Type: Contract
Job Description:
Job Description:
Pay Range: $58.06hr - $62.06hr
- Collaborate with a diverse set of stakeholders to understand their needs and then work with Salesforce Product/Engineering to design, build and deploy solutions.
- Become a subject matter expert in the systems you have responsibility for, holding office hours, mentoring others on the uses of it and writing documentation on best practices.
- Communicate prioritization decisions and project progress via updates, presentations and docs, including roadmaps, and answer urgent questions from senior leadership when required.
- Deliver change management process across communication, training and support for our partner teams (including e.g. troubleshooting assistance).
- Manage your own roadmap by identifying new project opportunities and proposing prioritization within existing requests.
- Work with Engineering and Analytics to automate repetitive operational tasks such as candidate pipelines and data processing.
- Skillfully navigate multiple competing priorities, managing expectations, foreseeing obstacles, acting proactively and influencing resourcing decisions.
- 4 years of work experience with increasing responsibility in a technology or consulting environment
- Bachelor s Degree or equivalent; Masters a plus
- Experience managing and executing large cross-functional projects in the technology / operational space; knowledge of Salesforce is critical; knowledge of similar CRM tools is a plus
- Hands-on experience of onboarding teams, including training and technical support
- Analytical toolkit - Modeling and data manipulation in Excel is critical, SQL is a bonus
- Experience running prioritization processes, building roadmaps, writing project plans and business cases, and conducting tooling roll-outs
- Confidence, resilience, creativity and self-sufficiency in solving problems yourself
- Exceptional collaborator and influencer with the ability to work across functions and geographies and with partners at differing levels of seniority
- Excellent written and oral communication skills.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $58 - $62
