What are the responsibilities and job description for the Senior AV/Desktop Tech Support Analyst position at Cynet Systems?
Job Details
We are looking for Senior AV/Desktop Tech Support Analyst for our client in Richmond, VA
Job Title: Senior AV/Desktop Tech Support Analyst
Job Type: Contract
Job Description:
Job Description:
- Provides on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing related issues working directly with customers as well as other internal technical resources.
- Schedules, sets up, and monitors point-to-point, multi-point, dry run, and ad-hoc audio/video conferences.
- Performs video camera, live stream and audio recordings.
- Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences.
- Sets up and operates audio systems for live events and ceremonies, and assists video production.
- Conducts site surveys to establish AV/VTC equipment customer requirements.
- Sets up and installs permanently installed conference room displays and video conferencing equipment.
- Perform administrative tasks such as inventory tracking, checklists, forms, etc.
- Provides on-site and virtual desktop support for in house Electronic Bulletin Board computers.
- Due to the nature of the job the candidate should be able to lift 50 pounds with assistance.
- Job requires some travel and overnight stays.
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