What are the responsibilities and job description for the Senior Benefit Specialist position at Cynet Systems?
Job Description:
Responsibilities:
Responsibilities:
- Partner with Total Reward Analysts (Benefit Analysts) to understand process and compliance.
- Serve as point of contact for Tier 1 (Benefit Specialist) inquiries.
- Provide excellent customer service and respond to Tier 2 (Benefit Analyst) ticket/cases.
- Partner with internal departments to ensure accurate benefit data/deductions.
- Respond to vendor and carrier inquiries.
- Monitor and coordinate Knowledge Base Article updates.
- Process invoices and work with vendors and internal department to answer inquiries and solution escalations.
- Assist with all facets of annual enrollment and year-end processes including 1095 process.
- Run/provide reports and perform audits as needed.
- Assist with compiling data for survey completion.
- Provide additional support as needed.
- 5 years benefits administration.
- 2 years senior benefits administration.
- Experience managing their-party vendors.
- Subject Matter Expert level knowledge of benefit plans, ACA, HIPAA, COBRA and ERISA required.
- Working knowledge of FMLA, 401(k), Medicare, etc.
- Experience with HRIS systems - Workday preferred.
- Experience with various benefit administration systems.
- Strong analytical and project management skills with attention to detail.
- Demonstrated ability to thrive in a complex, fast-paced environment.
- Highly collaborative, ability to use independent judgment, prioritize multiple projects, and adapt to change while meeting deadlines.
- Professional certification preferred (PHR, SHRM-CP, CEBS).
