What are the responsibilities and job description for the Senior Patient Access Liaison position at Cynet Systems?
Job Description:
Pay Range: $16.99hr - $21.99hr
Pay Range: $16.99hr - $21.99hr
- Serves as primary point of contact for access to Client's academic medical centers and Client's Health Sciences Campus.
- Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system.
- Responds to basic inquiries and refers other inquiries to appropriate medical personnel.
- Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems.
- The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, register patients, including verifying insurance coverage to advise patients of any estimated financial responsibility.
- The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed.
- High School Diploma.
- Minimum two years of experience working in a CALL CENTER, customer service, and Healthcare department/ environment.
- Demonstrated interpersonal skills.
- Ability to multitask.
- Excellent verbal and written communication skills.
- Vocational certificates in healthcare preferred.
- Appoint scheduling, registration, insurance verification, medical assistant.
- Associate or bachelor’s degree in healthcare, business or operations field strongly preferred.
Salary : $17 - $22
