What are the responsibilities and job description for the Senior Software QA Specialist position at Cynet Systems?
Job Description:
Responsibilities:
Responsibilities:
- Becomes familiar with most aspects of the application including reports, parameters, claims management, intake services, carrier/client interfaces and vendor/business partner interfaces.
- Analyzes user needs as required; assists in design of tests to verify that end user needs have been met.
- Develops and modifies software test scripts and test plans to verify systems meet the specifications outlined in data processing requests; develops and maintains software test script and test plans to verify systems meet requirements of insurance carrier and regulatory groups.
- Tests and verifies assigned projects; assists in testing projects for members of the programming staff.
- Prepares documentation on new or existing software.
- Investigates call escalations from the support staff; makes necessary corrections to data and/or software tests.
- Assists in the professional growth of other quality assurance analysts.
- Follows pre-established standards and guidelines as they pertain to design and development of tests and test plans.
- Maintains up-to-date knowledge of current quality assurance tools and other technology advances.
- Delivers and maintains the highest quality of customer services to our clients.
- Bachelor's degree from an accredited college or university preferred.
- Information Systems or Computer Science major preferred.
- Six years of information technology/computer science experience or equivalent combination of education and experience required to include three years of testing and/or business analytical experience.
- Experience in interpreting user requirements and development of business application tests strongly preferred.
- Strong knowledge of software testing and test design.
- Good oral and written communication skills PC literate, including Microsoft Office products Analytical and interpretive skills.
- Strong organizational skills.
- Excellent interpersonal skills.
- Excellent negotiation skills.
- Ability to work in a team environment.
- Ability to meet or exceed Performance Competencies.