What are the responsibilities and job description for the Senior Technical Writer (QMS) position at Cynet Systems?
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Job Title : Senior Technical Writer (QMS)
Job Location : Sunnyvale, CA
Job Type : Contract
Job Description :
The Technical Writer ensures that the development and delivery of process documentation standard operating procedures (SOPs) are consistent and compliant with company and regulated guidelines.
The Technical Writer writes, edits, and maintains usable, accurate, clearly presented, and consistent internal process documentation.
The Technical Writer requires general guidance on new assignments and processes but is expected to complete day-to-day work with little instruction.
This is a self-directed role requiring exceptional time management and communication skills.
Requirements :
3-5 years of writing or editing experience in a regulated environment focusing on internal process documentation SOPs.
Bachelor’s degree in communications, professional writing, biological / medical / engineering sciences, or equivalent.
Strong writing and grammar skills in areas of content development and writing style.
Analytical ability to grasp and effectively communicate complex scientific and engineering concepts
Ability to understand and create flow charts.
Strong organizational skills and ability to manage deliverables for multiple projects under tight deadlines, set priorities, and manage time effectively.
Expert skill level using current versions of standard authoring tools, including Microsoft Word and Microsoft Visio.
Working knowledge of Adobe Illustrator, Adobe Photoshop, or equivalent.
Previous experience with medical devices or a regulated environment.
Perform assignments with minimal instruction and supervision.
Preferred Skills :
Understanding of Document Control processes is preferred.
Understanding of decision tracking software such as OneNote, Excel, and Smartsheet preferred.
Understanding of the localization process is preferred.
Essential Job Duties :
Write, edit, and maintain internal process documentation according to company template and guidelines
Provide ongoing writing support to cross-functional teams as they transform their processes to the new company templates and guidelines
Develop and maintain process documentation flow charts
Collaborate with department team members and with cross-functional team Subject Matter Experts (SMEs) to learn their internal processes to write, edit, and maintain process documentation
Ensure compliance with Quality, Document Control, and Good Documentation Practice (GDP) guidelines
Understand the document control steps that are required to release documentation. Upload files to the document control system.
Resolve complex issues in creative and effective ways, using skills as an experienced technical communication professional with an understanding of industry best practices and company objectives
Act as the lead writer on projects and mentor other writers as needed
Keep abreast of the basic requirements for compliance in own area of work and complies with those requirements.
Participate as required in training on regulatory issues affecting own area of work and share learned expertise with others.
Bring regulatory compliance questions / issues to the attention of management
Adhere to policies, procedures, style guides, and quality documents.
Collaborate with project team members to share knowledge and best practices.
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