Demo

Senior Unified Communication Engineer

CYNET SYSTEMS
Durham, NC Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/2/2025

Job Description

Job Description

Job Description : Responsibilities :

  • Responsible for Zoom Room A / V hardware upgrade projects.
  • Complete Zoom Room upgrade projects within the timeline.
  • Provide weekly upgrade project progress reports to the hiring Manager.
  • Create purchase orders using Coupa.
  • Work with external AV designers and installers in AMER, EMEA, and APAC regions.
  • Coordinate with internal local resources to ensure successful installations.
  • Perform thorough conference room testing and commissioning.
  • Create how-to documentation on new Zoom Room hardware and features.
  • Update how-to documentation with newly added features.
  • Revamp the Zoom Room management portal.

Minimum Required Knowledge, Skills, and Abilities :

  • 2-3 years of experience as an AV engineer.
  • 1-2 years of Zoom admin experience in designing, configuring, and managing Zoom Rooms.
  • Strong knowledge of Zoom admin access control, Zoom Marketplace, and experience in integrating 3rd party apps with Zoom.
  • Understanding of networking technologies.
  • Strong project management and time management skills.
  • Effective verbal and written communication skills.
  • Manage and meet deadlines.
  • Familiar with the ServiceNow ticketing system.
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