Demo

ServiceNow Developer

Cynet Systems
Bentonville, AR Contractor
POSTED ON 12/11/2024
AVAILABLE BEFORE 4/8/2025
Job Description:

Requirements:
  • Proven self-motivation and a successful track record in IT Service Management (ITSM), IT Operations Management (ITOM) technologies.
  • Comfortable thriving in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
  • Organized and analytical with the ability to work effectively in a team environment.
  • Demonstrated ability to implement projects on time to meet project schedules.
  • Capable of handling multiple priorities in a fast-moving environment.
Application Portfolio Management (APM) Expertise:
  • Essential expertise in Application Portfolio Management (APM).
  • Emphasis on managing and optimizing the organization's portfolio of applications for enhanced efficiency and performance.
Technical Proficiency:
  • Intermediate level experience with ServiceNow implementations.
  • Understanding of the Common Service Data Model (CSDM).
  • Proficiency in system integration using web services and other web-based technologies (XML, HTML, AJAX, CSS, HTTP, REST/SOAP).
  • Strong communication, presentation, and writing skills.
  • Excellent troubleshooting skills with the ability to influence stakeholders and team members in a consultative fashion.
ServiceNow ITSM Modules:
  • Hands-on experience in the development and implementation of ServiceNow ITSM modules.
  • Asset Management.
  • Incident Management.
  • Change Management.
  • CMDB/Client.
  • Service Mapping/Dependency Mapping.
  • IT Asset Management.
Technical Understanding:
  • Exposure to ServiceNow platform capabilities.
  • Understanding of technical and functional design requirements related to ServiceNow.
Scripting and Automation:
  • Proficient in creating and managing scripts and workflow.
  • Experience in one plus scripting languages: JavaScript, Python, PowerShell.
ITSM Fundamentals:
  • Fundamental understanding of ITSM, ITIL.
  • Understanding of CMDB.
ServiceNow Scripting Aspects:
  • Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.
  • Proficiency in ServiceNow client and server-side JavaScript and the ServiceNow APIs.
Web Services and Integration:
  • Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup, and Integration of ServiceNow to Other Applications.
Customization Skills:
  • Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
  • Implementation of Custom UI Changes with the usage of Web Technologies such as DOM, HTML changes.

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