What are the responsibilities and job description for the ServiceNow (HRSD) - Solution Architect position at Cynet Systems?
Job Description:
Pay Range: $70hr - $88.89hr
Pay Range: $70hr - $88.89hr
- Candidates Gaining full understanding of the customer’s current business processes.
- Candidates Collaborate with stakeholders throughout the organization to capture and document a comprehensive set of business requirements.
- Candidates Execute FIT/GAP workshops and define target process designs aligned with Service Now HRSD capabilities.
- Candidates Configure the Service Now HRSD application to achieve the client’s business requirements.
- Candidates Create the functional designs and collaborate with the technical (offshore) team for any gaps (interfaces, custom development ...) that should be solved.
- Candidates Write test scenarios and execute functional testing.
- Candidates Assist in integration testing.
- Candidates Support customers during UAT.
- Candidates Create training material and conduct training of customers.
- Candidates Assist with the architectural design and impact analysis for (new) requirements.
- Candidates Assist with estimation and planning of project activities.
- Candidates Stay up to date with the latest capabilities, functions and features in Service Now HRSD and spread this knowledge with the team.
- CandidatesContribute to building and implementing technical best practices and procedures.
- Candidates Minimum of 8 years of hands-on experience, and candidates have been involved in multiple Service Now implementation projects as a Service Now application consultant.
- Candidates Consulting experience in gathering requirements, creating user stories, conducting demos, mapping customer’s HR processes to Service Now HRSD capabilities and specific HR modules within HRSD and sharing best practices from past projects on how other clients have met the HR challenges using Service Now HRSD module.
- Candidates Experience in leading Client workshops with customers across HR business units.
- Candidates Experience implementing the following HRSD components: Case, HR Services, Knowledge, EDM, Employee Relations, Lifecycle events (onboarding and offboarding), Notifications, Surveys, Reports and Dashboards.
- Candidates Ability to listen, interpret, strategize and consult on HR processes and map them to HRSD capabilities and solutions.
- Candidates Excellent interpersonal skills and demonstrated customer centric approach to work.
- Candidates Excellent communication skills, both verbal and written.
- Candidates Excellent reporting and presentation skills.
- Candidates candidates can work independently, as well as in project teams and take ownership and responsibility.
- Candidates Proficient in Employee Service Center.
- Candidates candidates are CIS-ServiceNow HRSD certified or are willing to achieve this certification soon; Other ServiceNow certifications are a plus.
Salary : $70 - $89
