What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Cynthia D'Amico - State Farm Agent?
Benefits:
- License Reimbursement
- Salary Plus Commission
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
With 33 years of experience as a State Farm agent, I’ve built an office culture centered around teamwork and a true work-family environment. We don’t just offer jobs—we provide careers with growth, training, and mentorship to help our team members succeed.
With 33 years of experience as a State Farm agent, I’ve built an office culture centered around teamwork and a true work-family environment. We don’t just offer jobs—we provide careers with growth, training, and mentorship to help our team members succeed.
We believe in making every day enjoyable, incorporating fun office promotions, activities, lunches, and events to keep our workplace engaging. My goal is to create a happy, friendly atmosphere where team members feel valued, empowered, and supported in both their professional and financial growth.
If you’re looking for an opportunity to build a rewarding career in a positive, collaborative environment, we’d love to have you on our team!
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Cynthia D'Amico - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Bilingual Spanish preferred.
Salary : $50,000 - $75,000
