Senior Trust Officer

Cypress Bank & Trust was originally founded as a Florida Chartered boutique corporate fiduciary in Palm Beach, FL in 1996 and transitioned to a bank and trust company in August 2021. We currently have four full-service offices throughout the state of Florida with additional trust offices in Winter Haven and Naples. In addition to providing trust and investment advisory services, Cypress Bank & Trust offers a complete array of personal and commercial banking services intended to meet all our client’s holistic, financial needs including providing personalized, tailored solutions. At Cypress Bank & Trust, we believe in providing services to meet all the needs of our clients.

We are looking for a Trust Officer responsible for collaborating with Trust, Investment and support personnel in a team approach to client service; overseeing the administration of all types of trust accounts* following the terms of the governing documents, applicable law and within the policies and procedures of Cypress Trust Company; participating in providing superior client service through periodic client meetings, communications, responsiveness and accuracy of information being supplied to the client.

Duties And Responsibilities

• Assumes lead, joint, or secondary role as needed in relationship team to fulfill the corporate philosophy of providing high-touch client service.
• Initiates or assists new business opportunities including working with outside referral sources such as CPA’s, Attorneys and outside Investment Managers to enhance future business opportunities and ensure superior client service.
• Establishes and maintains client relationships through interaction with interested parties such as grantors, beneficiaries and co-trustees to carry out the terms of the documents and meeting the needs of the client, beneficiary and remaindermen.
• Reviews, interprets and administers the terms of governing documents and the needs of the client within the company policies and procedures, Florida Statute, law and regulation.
• Coordinates with the Portfolio Manager or Sub-Advisor and monitors investment activity. Performs account reconcilements as necessary.
• Executes client requests in accordance with the terms of the trust document and company policy by performing routine and complex tasks.
• Initiates and monitors transactions using knowledge of the trust accounting and custodian operating systems and operational workflows.
• Maintains account files in accordance with company policies and procedures.
• Completes annual Reg 9 reviews for accounts assigned to you.
• Participates in committee meetings as assigned.
• Performs other related duties as assigned by management.
• Assures compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations.
• Complies with the Bank BSA Policy and internal procedures including any related training.
  
  

Qualifications

• Bachelor's Degree (BA) from four-year college or university.
• Certificates, licenses, and registrations required: CTFA, CFP and CPA professional designations helpful.
• Computer skills required: Trust and Custodian Accounting Software; and Microsoft Office. Other skills required:
• JD or law degree beneficial.
• Florida Trust School encourages; may complete during employment.
• 5 years business experience; 2 years trust or banking experience a plus.
• Must have a detailed knowledge of Florida Trust Statues, State and Federal Laws, and regulatory requirements.
  
  

Why Work Here?

• Financially strong and growing company
• Personal growth potential
• Great company culture
• Generous PTO schedule in addition to bank holidays
• Health (An option for employer-paid coverage for employee, eligible the first month after the date of hire.)
• Dental
• Vision
• Life Insurance (company paid)
• Additional voluntary Life Insurance
• Short Term Disability
• Long Term Disability
• Lifelock
• Critical Care
• Cancer Care
• MetLaw
• Tuition Reimbursement
• Employee Assistance Program
• 401K
  
  

Competencies

• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
  
  

Physical Demands And Work Environment

• Occasionally required to stand.
• Occasionally required to walk.