What are the responsibilities and job description for the Veterinary Client Service Representative position at Cypress Creek Pet Care?
Cypress Creek Pet Care is a fun and fast paced veterinary clinic with a friendly & positive working environment.
We are looking for smiling faces with compassionate client service skills for our Client Care Representative team.
Successful candidates must be able to multitask, prioritize, handle extensive phone work while maintaining a professional attitude and excellent written and verbal communication skills. If you want to join an outstanding team and have a desire for a career in veterinary medicine, this is the job for you!
KNOWLEDGE AND SKILLS
- Two or more years recent experience in a veterinary facility preferred
- Required Knowledge of general office practices and procedures, receptionist and telephone techniques.
- Ability to perform clerical work with speed and accuracy, use a multiple-line telephone system, handle cash and other forms of payment, and interact closely with clients and pets on a daily basis.
- Education equivalent to the completion of the 12th
- At least two years recent experience in an office or medical environment with increasing responsibilities.
- Preferred Knowledge of veterinary medical terminology and procedures, and general computer knowledge.
- Ability to type 45 words per minute, enter data into a computer database, and use a ten key adding machine.
Cypress Creek Pet Care is a fun and fast paced veterinary clinic with a friendly & positive working environment. We are looking for smiling faces with compassionate client service skills for our Client Care Representative team. Successful candidates must be able to multitask, prioritize, handle extensive phone work while maintaining a professional attitude and excellent written and verbal communication skills. If you want to join an outstanding team and have a desire for a career in veterinary medicine, this is the job for you!
We offer an amazing benefits package including, PTO, medical, dental & vision health insurance, generous pet discounts, 401k matching, and so much more for full time team members.
We offer an amazing benefits package including, PTO, medical, dental & vision health insurance, generous pet discounts, 401k matching, and so much more for full time team members.
JOB OBJECTIVES
The purpose of this position is to perform clerical duties related to veterinary care and treatment, closely interact with clients and (small animal) patients, process invoices and payments, handle the cash drawer, and provide miscellaneous support to the veterinarians, veterinary practice manager and other staff members. Operates under the direct supervision of the receptionist team leader and veterinary practice manager.
