Demo

Data Center Support Technician

Cypress HCM
San Jose, CA Temporary
POSTED ON 3/10/2025
AVAILABLE BEFORE 6/4/2025

Job Description

Job Description

Data Center Support Technician

Position Overview :

  • Special Project – 6 month contract
  • We are seeking a Data Center Support Technician to assist with data center consolidation tasks, hardware deployment, troubleshooting, and general maintenance. The ideal candidate will have experience working in a data center, QA, or lab engineering environment and possess strong attention to detail in maintaining documentation.

Responsibilities :

  • Assist with all data center consolidation tasks, including cable management, hardware deployment, and troubleshooting.
  • Identify and triage hardware issues, coordinating with vendors for repairs.
  • Configure and troubleshoot IPMI (Intelligent Platform Management Interface).
  • Utilize Microsoft Office for documentation and reporting.
  • Label and organize equipment, ensuring accurate cable labeling.
  • Manage assigned tasks using the ServiceNow ticketing system.
  • Maintain real-time communication with the project team via email and Slack.
  • Follow directions from the on-site team and adhere to safety guidelines while working in the data center.
  • Handle additional tasks as directed by the project or on-site team.
  • Qualifications :

  • Education : Associate degree or certification in a related field and / or relevant work experience.
  • Experience : 1 years of experience in operations, data center support, QA, or lab engineering.
  • Strong attention to detail in maintaining CMDB (Configuration Management Database) and data center documentation.
  • Ability to lift up to 50 pounds.
  • Familiarity with data center environments, hardware, and cable management.
  • Experience with ServiceNow or similar ticketing tools is a plus.
  • Availability to work Monday – Friday (8 : 00 AM – 5 : 00 PM), with occasional weekend work as needed.
  • Compensation :

  • 35-40 / hr (W2 – Non Exempt)
  • Salary : $35 - $40

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