Dining Supervisor

Pay is $18.50 an Hour.

WHO ARE WE?

Come join our dedicated team at Cypress Village, a wonderful place to work! Cypress Village is a 120 acre and wooded lakefront community in Jacksonville close to Ponte Vedra and Jacksonville beaches and is one of Florida’s best kept secrets! You’ll join a team with a strong work ethic, with management and co-workers who want to make a positive impacting our residents’ lives. These extraordinary leaders and role models will help you craft a long, satisfying, and fruitful senior living career at Cypress Village. Today, Cypress Village is one of twelve retirement communities in Florida managed by Life Care Services (LCS), the nation’s leading developer and manager of senior living communities. We continually strive to create an environment of trust and transparency by helping employees find a sense of purpose in their job and achieve their highest potential while providing hospitality to those who work and live at Cypress Village.

PRINCIPAL DUTIES:

1. In the absence of the Dining Room Manager, supervises the physical appearance of the dining room area and server stations including table pedestals, table place settings, chairs, floors, drapes and lighting.
2. Coordinates the seating of the residents and guests in an efficient, courteous manner.
3. Schedules stations and work assignments for the wait staff and check out servers to make sure standards are met.
4. Records meal counts, reservations and additional charges. Complete knowledge of point-of-sale (POS) system.
5. Confers with Dining Room Manager regarding dining room status.
6. Confers with Executive Chef and Director of Food & Beverage regarding any food, staffing or service issues.
7. Makes morning rounds of Market, Dietary and Kitchen to check staff levels.
8. Provides coffee services for Residents’ events and Administration.

OTHER DUTIES:

1. Carries Food & Beverage cell phone in the morning for call-outs.
2. Cross-trained with dietary aides.
3. Reports damage on broken equipment to Food & Beverage Director.
4. Other Duties: (Continued)
5. Waits tables and provides beverage and bar services as needed.
6. Participates in cost control measures.
7. Participates in food or beverage inventories as needed.
8. Attends in-service training and education sessions as assigned.
9. Performs specific work duties and responsibilities as assigned by supervisor.

HOSPITALITY FOCUS:

Cypress Village fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:
1. We greet residents, employees and guests warmly, by name and with a smile.
2. We treat everyone with courteous respect.
3. We strive to anticipate resident, employee and guest needs and act accordingly.
4. We listen and respond enthusiastically in a timely manner.
5. We hold ourselves and one another accountable.
6. We embrace and value our differences.
7. We make residents, employees and guests feel important.
8. We ask “Is there anything else I can do for you?”
9. We maintain high levels of professionalism, both in conduct and appearance, at all times.
10. We pay attention to details.

QUALIFICATIONS :

1. High School graduate or equivalent.
2. A minimum of one year Host/Hostess or Lead Server experience within fine restaurant, club, hotel or similar institution.
3. Available 7 days a week with a primary schedule of 12p.m. to 8:30 p.m.
4. Ability to interpret and explain menu, refer or answer questions, coordinate meal service process and understand requests.
5. Ability to communicate with, understand, empathize with, work with, and be tolerant of residents, families, visitors, peers, supervisors and subordinates.
6. State applicable health and/or alcohol compliance card required.