What are the responsibilities and job description for the Investment Services – Operations Specialist position at Cyprus Credit Union?
Are you passionate about investment services and embody the values of credit unions? Are you seeking a career with a respected financial institution that offers camaraderie, professional growth, and advancement opportunities? If so, read on!
At Cyprus Credit Union, we believe our future is as bright as our team. To attract and retain top talent, we offer competitive pay, comprehensive benefits, opportunities for advancement, career development resources, and a work-hard/play-hard culture. We value diversity, community volunteering, and reducing our carbon footprint.
Compensation and Benefits
As an Investment Services Operations Specialist, you will receive competitive pay based on experience and qualifications, with opportunities for bonuses and incentives. We also offer comprehensive benefits to both part-time and full-time employees, including:
- Health, dental, life, and vision insurance plans
- 401(k) and retirement savings plan
- 12 paid holidays
- Paid day off for your birthday
- PTO starting from day one
- Additional PTO for community volunteering
- Competitive tuition reimbursement
Cyprus Credit Union was named one of the BEST credit unions to work for in 2020, 2021, 2022, and 2023 due to our "Most Loved" atmosphere.
Position Purpose
The Investment Services Operations Specialist is responsible for the daily operational needs of the Investment Services Department. This role involves assisting the Investment Services Program Manager and Field Advisors, processing members' investment service needs, and performing tasks such as new account applications, check deposits, ACH disbursements, referral calling/follow-up, database organization, and other tasks as assigned.
Essential Functions and Basic Duties
Daily Tasks:
- Assist Investment Program Manager and Field Advisors
- Liaise with advisors, LPL Financial, insurance companies, and vendors
- Provide phone and office support
- Process deposits, ACH transfers, checks, and claims
- Print and mail statements, tax documents, and financial plans
- Assist with compliance duties
- Track referrals and follow up with members
- Schedule appointments
Weekly Tasks:
- Create and maintain databases
- Follow up with branches
- Fulfill weekly member service needs and follow-up requests
- Ensure compliance with regulations
- Develop relationships with broker/dealer support staff
- Work on regulatory licensing and continuing education
- Learn broker/dealer trading and service systems
Monthly Tasks:
- Visit branches to promote Investment Services
- Provide updates and training
- Attend departmental meetings
- Update knowledge and provide training
- Review / create monthly reports as directed
- Share best practices with staff
Qualifications
Skills/Abilities:
- Excellent communication with members and advisors
- Well-organized and able to prioritize tasks
- Ability to work independently and manage projects
- Flexible and willing to take on new tasks
- Committed to obtaining necessary licensing within designated time frames
Experience:
- 1-5 years in brokerage operations or advisor assistance preferred.
Knowledge:
- Understanding of investments, economics, financial markets, credit union products, and brokerage operations
- Proficiency in Excel, Word, and Outlook
Education/Certification:
- College degree in finance, economics, or related field preferred (or pursuing degree)
- FINRA Licensing preferred (or obtain Series 7 and 66 within 1 year of hire)
- Utah State licensing for Life/Health/Annuity preferred (or obtain within 1 year of hire)
Join us at Cyprus Credit Union and grow your career with us! Apply now!
