What are the responsibilities and job description for the Field Service Engineer I/II-Remote, San Francisco, CA position at Cytek Biosciences, Inc.?
Field Service Engineer I/II
Remote: San Francisco, CA
Are you passionate about cutting-edge technology and hands-on problem-solving? Join Cytek as a Field Service Engineer I/II, where you'll be the expert installing, troubleshooting, and maintaining advanced flow cytometry equipment at customer sites.
What You'll Do:- Install, repair, and optimize flow cytometers and Cytek upgrades with precision.
- Provide top-tier customer support, ensuring seamless operations and maintaining Cytek's reputation for excellence.
- Identify customer needs and contribute to product improvements.
Prioritize urgent service requests while keeping customers informed. - Manage inventory, document service visits, and handle business transactions efficiently.
- Be ready to lift up to 25 lbs, stand for extended periods, and travel as needed.
Education & Experience: A degree in Life Sciences, Engineering, or relevant Military service is preferred. Prior experience in flow cytometry (lab or repair) is a plus!
Tech & Biology Know-How: Basic understanding of biology as it relates to flow cytometry is beneficial.
Professional & Customer-Focused: Strong problem-solving skills, attention to detail, and excellent communication are key.
At Cytek, we foster a culture of innovation, teamwork, and continuous learning. Plus, we're an equal-opportunity employer committed to diversity and inclusion.
If you're ready to take your technical expertise on the road and make an impact, apply today!
Cytek Biosciences, Inc. is an Equal Opportunity Employer that’s committed to diversity and inclusion. We take affirmative action to ensure equal opportunity for all applicants regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
