Field Service Operator

About us:

Cyvl is a Boston-based tech startup revolutionizing the way civil engineering firms and governments map and manage transportation infrastructure. Our enterprise-grade hardware and software solutions leverage 3D mapping sensors to capture LiDAR, imagery, and GPS data, retrofitted to our customers' vehicles. This data is processed through our AI-powered cloud pipelines to generate actionable condition and geospatial reports, saving our customers time, money, and resources. We are in a phase of rapid growth, disrupting a massive and outdated market with our innovative solutions.

About the role:

We’re looking for a Field Service Operator who’s not afraid to get their hands dirty and takes pride in their work. In this role, you’ll be collecting data as well as maintaining and troubleshooting the sensors that keep our infrastructure running smoothly. You’ll be the backbone of our operation, making sure our tech works in the real world—not just in the lab. If you’re someone who knows the value of a hard day’s work and takes pride in being a part of something bigger, we want you on our team. This isn’t just a job; it’s a chance to be part of a company that respects your skills and gives you the opportunity to grow.

Responsibilites

• Collect data across full city road networks with our imagery and lidar sensors
• Diagnose and resolve technical issues with the sensor
• Train customers and other employees on the use and maintenance of sensors
• Assist customers with troubleshooting and resolving sensor errors
• Assist with the assembly of new sensors
• Assist with the organization and inventory of sensor components
• Assist with the development of sensor operating and management procedures
  
  
  
  

Required Skills

• Valid driver’s license
• Ability to regularly lift and move up to 30 pounds
• Experience troubleshooting mechanical and electrical systems
• Experience interacting with customers
• Experience with basic mechanical assembly
• Ability to explain and troubleshoot technical devices to non-technical people
• Excellent written and verbal communication skills
• Experience with most common hand and power tools
• Passionate about technology and innovation
  
  
  
  

Ideal Cyvl Candidate

• Self-motivated, self-starter with a zeal to win
• Great communicator; strong oral and written skills
• Ability to think creatively
• Hands-on problem solver who enjoys cracking difficult nuts
• Quick study – able to pick up and apply new concepts in a hurry
• Track record of achievement
• Enjoys working on and helping to build outstanding teams
• Demonstrates an entrepreneurial spirit and gets stuff done
  
  
  
  

What We Offer

• Competitive payment
• Opportunities for professional growth and development
• A collaborative and innovative work culture with a tight-knit team of :20 employees
  
  
  
  

If you're a results-driven individual with a passion for systems, then we want you to apply to join our team. At Cyvl, you'll have the opportunity to work on cutting-edge technology and make a meaningful impact on the world.