What are the responsibilities and job description for the Information Technology position at CZM USA CORP?
About the Role:
The Information Technology position is crucial for ensuring the seamless operation of our technological infrastructure in Ellabell, ELL. This role involves managing and supporting various IT systems, ensuring that all hardware and software are functioning optimally to meet the needs of the organization. The successful candidate will be responsible for troubleshooting technical issues, implementing new technologies, and maintaining data security protocols. Additionally, this position will require collaboration with other departments to understand their IT needs and provide tailored solutions. Ultimately, the goal is to enhance productivity and efficiency through effective technology management.
Minimum Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Proven experience in IT support or a similar role.
- Strong understanding of computer systems, mobile devices, and other tech products.
- Excellent problem-solving skills and the ability to work under pressure.
Preferred Qualifications:
- Certifications such as CompTIA A , Network , or Microsoft Certified Professional.
- Experience with cloud computing and virtualization technologies.
- Familiarity with programming languages and database management.
Responsibilities:
- Monitor and maintain computer systems and networks to ensure optimal performance.
- Provide technical support to staff and troubleshoot hardware and software issues.
- Implement and manage security measures to protect sensitive data.
- Assist in the installation and configuration of new hardware and software.
- Collaborate with other departments to assess their IT needs and provide appropriate solutions.
Skills:
The required skills in troubleshooting and technical support are essential for daily operations, as they enable the candidate to quickly resolve issues that may disrupt workflow. Strong communication skills are necessary to effectively interact with team members and understand their IT needs. Knowledge of security protocols is critical in maintaining the integrity of the organization's data and systems. Preferred skills, such as familiarity with cloud technologies, will enhance the candidate's ability to implement modern solutions that improve efficiency. Overall, a combination of technical expertise and interpersonal skills will ensure the success of the IT function within the organization.
