Debt Collector

D & A Services is assisting our client, a collections law firm, to hire Collectors We are currently seeking a meticulous and results-oriented Debt Collector to join a legal collections team. Initiate communication with debtors via phone calls and collect according to established collection procedures. Engage in professional and empathetic conversations with debtors to understand their financial situations, evaluate repayment options, and negotiate feasible payment plans. Monitor delinquent accounts : Regularly monitor and update the status of delinquent accounts in the system, ensuring accurate documentation of all interactions and progress made. Conduct thorough research and review debtor information to assess their ability to repay debts and determine appropriate collection strategies. Record and update payment information on customer accounts to maintain accurate and up-to-date financial records. Achieve collection targets : Strive to meet or exceed monthly, quarterly, and annual collection targets set by the organization. Collaborate effectively with internal team primarily, management, to resolve collection-related issues and improve overall debtor management processes. Minimum of 3 years of experience as a Debt Collector in a third party or legal environment. Ability to analyze debtor profiles, situations, and payment histories to devise creative solutions and negotiate optimal repayment plans. Meticulous attention to detail in recording debtor interactions, payment plans, and updating account details accurately. Knowledge of debt collection laws : Familiarity with the Fair Debt Collection Practices Act (FDCPA) and knowledge of other relevant local and federal regulations related to debt collection. Proficiency in relevant software : Familiarity with debt collection software, customer relationship management (CRM) tools, and proficiency in MS Office Suite. Proven experience working as a Debt Collector in a third party, professional debt collection agency or law firm. Knowledge of debt collection laws and regulations, especially the Fair Debt Collection Practices Act. Proficiency in using collection software and customer relationship management (CRM) systems. Ability to perform well under pressure and meet collection targets while maintaining a positive attitude and professional demeanor. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using technology tools for conducting research and managing debtor information. This is an opportunity to make a significant impact on our organization's financial success. If you are a motivated individual, skilled in debt collection practices, and interested in working in a dynamic and fast-paced environment, we would love to hear from you. D & A Services is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information. #DebtCollecto#CreditCardCollections#ThirdPartyCollections#Negotiator#Legal Collections #Lawfirm collector

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