What are the responsibilities and job description for the Automotive Service Clerk - Full Time position at D'Addario Auto Group?
D’Addario Automotive Group is a Family Owned and Operated Dealership located in Shelton, CT since 1968. We have a great opportunity to join our GM Service Team. We are seeking a customer service oriented individual to fill our Full Time Service Clerk role.
Schedule - (Subject to change based on department needs)
Hours: Monday-Friday 9am-6pm, Thursday 9am-7pm, Rotating (every other) Saturday 8am-4pm
Starting Pay: $16.50 - $19.00 based on experience (entry level Service position)
Benefits You Would Receive With Us:
- Competitive Hourly Pay with potential for Over Time
- Medical Plan with Dental and Vision
- 401K Savings Plan
- Paid Time Off
- Opportunities for Advancement
- No Sundays required
- You’d be in a family-owned/operated dealership
- You’d receive coaching and training
- Saturday lunches provided
Some Role Responsibilities:
- Take payments from Service and Parts Customers/create receipts
- Balance cash/credit/checks daily
- Filing paperwork/Repair Orders/Parts Tickets
- Answer incoming phone calls (transfer/page to the correct person/department)
- Make confirmation calls for Service & make follow up calls for Service
- Schedule appointments for Service Customers
- Service Clerk makes coffee and replenishes snacks. Cashier checks coffee station/snacks every 2 hours.
- Must have strong attention to detail and strong ability to multitask - very busy offices
If you are looking for a new opportunity in a customer service role, this might be the position for you! Some attributes we look for are:
- You enjoy working with people
- You can handle flexible working schedules
- You are a good listener
- You are a data entry pro
- You are detail oriented
- You have strong computer skills – MS Office - Excel
- You take pride in a job well done
- You can follow a process yet recommend improvement when you see them
- You can well work as part of a team
- You are flexible and like a fast pace environment
- You have strong verbal and written communication skills
- You have excellent telephone skills
- You are a positive thinker
Basic Job Requirements
- High School Diploma or equivalent
- Background check and drug screen required prior to hire
- 1-2 years’ experience in a customer service orientated environment preferred
- Prior experience in an auto dealer office helpful but not necessary
If you feel you would be a good fit, please apply and feel free to reach out to Robin - email me at rconnery@mariodaddario.com. I look forward to speaking with you!
Salary : $17 - $19