Shop Mechanic

Job Description

Job Description

Description :

D&B Caldwell has a full-service small engine repair shop. We are seeking an experienced small engine repair technician / mechanic. Wage is dependent on experience.

Main Job Duties :

• Diagnose small engine issues and recommend repairs.
• Communicate with customers on issues regarding their small engine and options regarding repairs vs buying new.
• Enter detailed repair notes, equipment specifications and customer contact information into the work order system.
• Work on small engines in a variety of methods that are not limited to but include : carburetor cleaning / replacement, valve adjustments, fuel line replacement, etc.
• Work closely with supervisor / management in assessing current work volume to best determine length of time for customer repairs.
• Maintain clean and organized shop where tools and equipment are safe to use and easy to find.
• Answer telephones and handle routine customer telephone inquiries.
• Other duties as assigned that relate to the small engine repair process or store operations.

Requirements :

Required Skills / Experience : Proven work history in repairing small engines. Ability to diagnose power tool or equipment issues. Ability to type detailed notes for each repair and enter them into the work order system. Excellent customer service and ability to build strong customer relationships and follow through is desired.

Required Education / Certification : Small Engine Repair certifications are preferred : Stihl, Honda, Kohler, Briggs / Straton, etc. High School diploma, GED or equivalent experience preferred not required.

Other Requirements : Must be able to work majority of shift standing and be able to lift up to 75 pounds, (majority of lifting will be between 5 to 45 lbs) to move merchandise, be able to climb, reach, bend, stoop and crawl. Must be able to physically participate in resets, remodels and reconstruction projects.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.