What are the responsibilities and job description for the Information Technology Field Technician position at D-Best Technologies?
Company Description
At D-Best Technologies, we provide industry-leading managed IT services to a wide range of clients, ensuring their systems are secure, efficient, and reliable. We take pride in delivering exceptional service, and our team of experts is dedicated to helping businesses leverage the latest technologies to optimize their operations. Join our team and be part of a collaborative environment where you can grow and thrive!
Role Description
We are seeking a skilled and motivated Technician to join our team. The ideal candidate will have excellent problem-solving skills, a customer-centric mindset, and the ability to communicate effectively with both technical and non-technical personnel. You will be responsible for providing on-site technical support to our clients, addressing issues related to hardware, software, and network systems. If you are passionate about technology and helping others, we want to hear from you!
Qualifications
- Technical Support and Troubleshooting skills
- Experience with Desktop Computers and Printer Support
- Familiarity with networking concepts
- Computer Repair knowledge
- Strong problem-solving skills and the ability to think critically under pressure
- Excellent communication and customer service skills
- Ability to work independently and collaborate with teams
- Certifications in relevant IT fields are a plus
- High school diploma or equivalent required
Benefits
- Competitive salary commensurate with experience
- Comprehensive benefits package, including health, dental, and vision insurance
- Retirement plan with company matching
- Generous paid time off and holidays
- Professional development opportunities and continuous training
- Collaborative and supportive work environment