What are the responsibilities and job description for the General Manager position at D.C. Global Talent Inc.?
Job Description
Job Description
We are seeking an experienced leader to serve as General Manager of a luxury boutique resort located on a private island in Saint Vincent and the Grenadines. In this role, you will oversee all operational and administrative functions to ensure our guests enjoy an unforgettable experience. As the face of our brand, you will lead by example to cultivate a culture of exceptional service delivery and teamwork. This hands-on role requires someone with proven success in opening and managing luxury hotels to the highest standards.
Key Responsibilities
- Develop and implement strategic and annual operating plans to maximize ROI
- Manage all departments including Food & Beverage, Rooms, Engineering, Housekeeping, and Accounts
- Define service standards and rollout training to build a multi-skilled team committed to excellence
- Oversee pre-opening projects such as hiring, staff training, systems implementation, and guest readiness
- Ensure flawless guest experiences through active leadership, communication, and issue resolution
- Monitor KPIs and financial performance to make data-driven operational decisions
- Lead a culture of continuous improvement through feedback, innovation, and professional development
- Represent the brand through community outreach and industry networking
Required Skills and Qualifications
