Demo

Manager/Sr. Manager, Group Ticket Sales

D.C. United Academy
Washington, DC Full Time
POSTED ON 4/19/2025
AVAILABLE BEFORE 5/18/2025
Description

The Manager/Senior Manager, Group Ticket Sales, will be responsible for the development of the group sales strategy, both new business and retention, while directly overseeing a sales team of 5-6. This role will be tasked with the hiring, training, and development of the entire D.C. United Group Sales team.

Compensation

Manager: $70,000 Commission

Sr. Manager: $75,000 Commission

Core Responsibilities Include

  • Responsible for the leadership and performance of the Group Sales team; who are primarily tasked with driving group sales revenue on the new business and retention side of the business.
  • Monitor, lead, motivate and evaluate staff performance on a consistent basis; establish and communicate clear sales revenue, activity, and other goals on a consistent basis to Group Sales team.
  • Train and coach our Group Sales team on a consistent basis through sales training and weekly coaching sessions to ultimately help each team member meet/achieve their goals.
  • Work cohesively and provide support to the ticket sales leadership team to develop and execute all strategic initiatives within ticket sales department.
  • Assist with ticket sales department strategic planning and implementation throughout the year
  • Weekly reporting of all ticket sales and activity numbers to the Senior Director, of Ticket Sales.
  • Perform other duties and responsibilities as assigned by the Senior Director, Ticket Sales.

Essential Qualifications And Requirements

  • Bachelor's degree in business administration, marketing or sport management.
  • Minimum of 5 years of successful sales experience with a professional sports team in a high-volume sales environment.
  • Minimum of 1 year overseeing a sales team.
  • Proficiency in Microsoft Dynamics CRM and Archtics is preferred.
  • Excellent communication skills, both oral and written.
  • Competitive nature and a contagious, positive attitude.
  • Strong time management and organizational skills.
  • Thorough understanding of the B2B & B2C sales process
  • Willingness to work nights and weekends.
  • Ability to work effectively as part of a team.
  • The selected candidate must pass a background check.

D.C. United is committed to uplifting our community, staff, and club. We are seeking candidates to be a part of our journey in our quest for continued organizational growth and another MLS Cup.

D.C. United will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

D.C. United is an equal opportunity employer (EOE). D.C. United reaffirms its commitment to the principles of equal opportunity and diversity. D.C. United is proud to be an equal opportunity workplace and is an affirmative action employer. D.C. United is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, pregnancy, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Employment decisions can include hiring, termination, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions are made on the basis of individual skills, knowledge, abilities, job performance, and other appropriate qualifications.

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