What are the responsibilities and job description for the PART TIME SALES ASSOCIATE - MONTECITO position at DÔEN?
Company Overview
Launched in 2016 and founded by Santa Barbara-born sisters, Margaret and Katherine Kleveland, and a Collective of partners, DÔEN is a digitally-led, multi-channel fashion and lifestyle brand. Our mission is to create lasting, beautiful collections while supporting individuals in all aspects of their organization, supply chain, and community. We work with domestic and international partners who share our values and commitment to gender and social equality as well as giving back by partnering with foundations that directly benefit our employees and surrounding communities.
We are an Equal Opportunity Employer
Description of Duties
Title: Sales Associate (Part Time)
Classification: Non-Exempt
Hourly Rate*: $20.00/hour
Location: 1014 Coast Village Rd Unit C, Santa Barbara, CA 93108
Store Hours: Monday through Saturday 10AM-6PM, Sunday 11AM-5PM
DÔEN is looking for a dynamic and experienced Retail Sales Associate to join our growing team in the Montecito Country Mart located in Montecito, CA. This position will report to the Montecito Store Manager. The Retail Sales Associate will be primarily responsible for engaging and connecting with our customers and speaking authentically about our product and company. The job description below is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. The responsibilities below show a glimpse into the role's key functions and the impactful contributions this position makes.
Essential Duties and Responsibilities
Customer Service
Greet customers in a timely, professional, and engaging manner.
Provide the highest level of personalized client experience to our loyal and growing customer base.
Provide styling advice based on brand aesthetic and excellent firsthand product knowledge.
Be able to drive business through reacting to customers’ needs and wants.
Build and maintain client relationships.
Meet and exceed sales and productivity goals as an individual and as part of the store team.
Always act in the best interest of the customer.
General
Arrive on time and floor-ready while maintaining a professional presence that reflects the Dôen brand.
Maintain a visually enticing store that is neat, clean, and organized.
Respond promptly to internal and external communication.
Ability to multi-task in a fast-paced environment.
Ability and understanding of receiving and processing merchandise/inventory management.
Process sales and returns through the POS systems with accuracy and efficiency.
Perform daily operations and open/closing procedures.
Protect store assets and inventory.
Participate in monthly and seasonal inventory counts.
Be proactive and take initiative.
Understand and follow employee handbook and company guidelines including but not limited to core values, dress code guidelines and customer service guidelines.
Qualifications
Minimum 2 years’ experience in a fashion retail environment. Luxury retail is preferred.
Technological competency.
Computer literacy.
Energetic, confident and adaptable personality.
Excellent communication and organizational skills.
Detail-oriented.
Ability to work a flexible schedule including holidays and weekends.
Physical Requirements
Must be able to perform essential duties satisfactorily with reasonable accommodation.
Verbal and written communication with others.
Able to lift/carry/move/push/pull objects up to 25lbs minimum including fixtures and product.
Able to walk, sit and stand for periods of time.
Able to operate equipment such as computers, copy machines, phones.
Total Rewards Package
Paid vacation, sick time, and holidays.
Healthcare, Vision, Dental.
401k plan w/company match.
We offer a competitive salary, with additional discretionary bonuses based on store performance.
- Compensation will be determined based on experience and other factors permitted by law.
Please email your resume to careers@shopdoen.com for consideration.
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