Wholesale Logistics Manager

Company Overview

Wholesale Logistics Manager

Founded by Santa Barbara-born sisters, Margaret and Katherine Kleveland, and a Collective of partners, DÔEN was launched in 2016 and is a digitally led, multi-channel fashion and lifestyle brand. Our mission is to create lasting, beautiful collections while supporting individuals in all aspects of the organization, supply chain, and community. We work with domestic and international partners who share our values and commitment to gender and social equality, and we give back by partnering with foundations that directly benefit our employees, value chain, and surrounding communities.

We are an Equal Opportunity Employer.

Description of Duties

Title: Wholesale Logistics Manager

Classification: Nonexempt

Hourly Range*: $33.65/hr - $38.46/hr

Working Hours*: Monday through Friday 9:00am to 5:30pm

Schedule*: Onsite

Location: Carson, CA (Warehouse)

The Wholesale Logistics Manager is a key member in assisting with the day-to-day logistical functions of our Wholesale Dept located in our Warehouse office. Responsibilities will range from owning the outbound wholesale process (dropship management and management of shipments arriving in the US) with updating shipment details in the ERP system, inventory management, and communicating with vendors, logistics partners and customers’ logistics representatives. They will support the Director of Wholesale Operations, reporting any delays or inventory issues. Attention to detail, accuracy, ERP and Excel skills as well as maintaining efficiency are important for this position. Our Wholesale Logistics Manager is a very important role in the day-to-day functions of the company. The responsibilities below show a glimpse into the role's key functions and the impactful contributions this position makes.

Essential Duties And Responsibilities

• Responsible for all International outbound Logistics including Cross Dock coordination, Drop Ship coordination of Third-Party Partners and Vendor shipments to customers and to our warehouse.
• Manages communication ensuring clear and concise information to vendors, retail partners and wider Wholesale team regarding shipping, documentation, vendor compliance, and deliveries.
• Ensures accurate, smooth, and on time deliveries for all Wholesale partners. Proactively flags delays, potential issues and opportunities for process improvements.
• Responsible for communication with Wholesale customers, ensuring proper adherence to all vendor compliance manuals and guidelines.
• Will collaborate with Freight Forwarding partners to schedule and book freight shipping, communicate handover deadlines and purchase order information.
• Responsible for partnering cross functionally with production, ops and customer care as well as partnering with the warehouse on corresponding allocation and fulfillment.
• Will partner with Operations on management of shipping and forwarder inquiries.
• Will own the management of non-direct wholesale platforms (ie: VEX for Net-a-Porter) will include shipping documentation and prep, related shipping approvals and management of trackers /system updates with POD, tracing info etc.
• Responsible for all Product Certification requirements (ie: certificates of origin, content requests, HTS code updates) and cross-functional communication with other teams to ensure data accuracy.
• Work cross-functionally to problem solve, address technical issues, streamlining internal resources and processes, as they relate to shipment deliveries and planned receipts.
• Responsible for updating incoming shipment dates in ERP system by monitoring and ensuring information is entered and updated properly.
• Responsible for inventory approvals of wholesale exclusive styles.
• WiIl manage wholesale inventory and validation processes.
• Responsible for issuing and tracking credit memos and chargebacks.
• Ensure all financial commercial documents are uploaded and verified in the ERP system with verifying and submitting vendor shipping documents to Accounting on all production.
• Maintains and updates SOPS.
• Receiving Functions and ad-hoc duties as assigned
  
  

Qualifications/Skills

• BA/BS in Business, Logistics, Supply Chain Management, Engineering, or a related field.
• 4 years of experience in an international logistics analysis environment, preferably with a focus in Asia sourcing (particularly China) using air and sea logistics.
• Experience in consumer retail, specifically fast fashion preferred.
• Ability to communicate effectively with manager, co-workers and other personnel.
• Able to follow set procedures and help identify improvements/ gaps.
• Ability to solve problems in a practical, methodical way while preserving a sense of urgency.
• Proficiency in ERP – NetSuite /WMS/Shopify/Ship Station experience a plus.
• Familiarity with DHL Express and FedEx Manager.
• Ability to work in a fast-paced environment, where managing multiple tasks is essential.
• Strong organizational skills, communication, and interpersonal skills.
• Familiarity with HTS codes, and Automated Customs Environment (ACE), AES filing requirements a plus.
• Advanced Excel Skills preferred, Basic Excel Skills required.
• Flexible, highly organized and a team player.
  
  

Physical Requirements

• Must be able to perform essential duties satisfactorily with reasonable accommodation.
• Periods sitting at a desk, typing, sketching and working on a computer.
• Able to lift/move/push/pull objects up to 25 lbs.
• Able to walk, sit and stand for periods of time.
• Able to operate equipment such as computers, copy machines, phones.
• Must be able to access various areas of a given location.
  
  

Total Rewards Package

• Paid vacation, sick time, and holidays
• A fun-filled, creative work environment
• Healthcare, Vision, Dental
• 401k with company match
• Competitive salary
• Open availability required, and this position will be based in our Warehouse office 5 days per week.
• Compensation will be determined based on experience and other factors permitted by law.
  
  

CA Salary Range: $70,000 USD - $80,000 USD