What are the responsibilities and job description for the Sales Specialist- Cisco SmartNet & Subscription position at D&H Distributing?
This is a hybrid role that can be based in either Harrisburg, PA or Tampa, FL.
Working Hours: 11:30am- 8pm EST
D&H is growing! Join 100 year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets.
The SmartNet & Subscription Specialist serves as an extension of the vendor and is responsible for educating and enabling the sale of Cisco products, programs, services, and subscriptions to authorized Cisco resellers. The Specialist is responsible for leveraging their expertise, along with collaborating with other members of the D&H Cisco Business Unit, to build, position, and sell new and advanced solutions, programs, and services. They will also be expected to participate in reseller sales calls with D&H wider sales organization to successfully sell and promote Cisco products, services, and subscriptions.
Essential Duties And Responsibilities
Education
Working Hours: 11:30am- 8pm EST
D&H is growing! Join 100 year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets.
- We are empowered by our employee Co-Owners who provide the industry’s best service, and we promote a collaborative culture.
- We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!
- As a D&H Co-Owner you receive numerous discounts on services.
- We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.
The SmartNet & Subscription Specialist serves as an extension of the vendor and is responsible for educating and enabling the sale of Cisco products, programs, services, and subscriptions to authorized Cisco resellers. The Specialist is responsible for leveraging their expertise, along with collaborating with other members of the D&H Cisco Business Unit, to build, position, and sell new and advanced solutions, programs, and services. They will also be expected to participate in reseller sales calls with D&H wider sales organization to successfully sell and promote Cisco products, services, and subscriptions.
Essential Duties And Responsibilities
- Consulting and invoicing of Cisco services products.
- Continuous training and understanding of Cisco programs and pricing.
- Provides sales resources to peers and resellers as a Cisco subject matter expert.
- Maintains consistent communication regarding vendor initiatives to further grow profitable business.
- Quoting new and renewal subscription opportunities
- Phone queue and shared inbox support
- Collaborate with Cisco Account Manage ment team(s) on opportunities and deals.
- Explaining quoting and invoicing to resellers
- Proration math/calculation skills
- Knowledge of CCW and CCW-R
- Access/Use Cisco Subscription Workbench via CCW
- Invoicing: retrieval of batched invoices/ SmartSheet
- Proactive renewal tracking and quoting (30/60/90 day renewal opportunities)
- CCA: keying orders and managing billing practices.
- Part/SKU creation
- Ongoing training
Education
- 3-5 years of experience in a sales position.
- Knowledge of Cisco products
- Knowledge of Cisco.com tools
