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Certified Pharmacy Technician II - Specialty Pharmacy Call Center Remote

D-H Lebanon-MHMH
Lebanon, NH Remote Full Time
POSTED ON 4/12/2025
AVAILABLE BEFORE 5/10/2025

Overview

  • 5,000 Sign On / Retention Bonus

External candidates only

Under the supervision of a licensed Pharmacist performs routine and specialized technical and clerical duties for drug distribution to patients. This job builds on the responsibilities of a Pharmacy Technician Certified I.

This is a Full Time 40hr per week benefitted position. Monday-Friday 8am-4 : 30pm. (No weekends)

Responsibilities

  • Answers Phones and triages customer service issues.
  • Prepares prescription and non-prescription medication and / or devices.
  • Stocks and replenishes stock locations and automated dispensing machines (ADMs) and / or robots (example : shelves, carousels, Parata).
  • Serves as a preceptor and assists with orientation and training of pharmacy department staff.
  • Communicates supply issues, problems or discrepancies appropriately.
  • Assists in revising policy and procedure
  • Delivers meds to beds or patient care area
  • Performs purchasing and billing functions.
  • Establishes and maintains training materials
  • Inpatient Only :
  • Prepares intravenous admixtures or other sterile drug products (excluding antineoplastic medications) in accordance with USP chapter under supervision of a licensed Pharmacist.
  • Prepares or compounds non-sterile, non-antineoplastic drug products in accordance with USP chapter under supervision of a licensed Pharmacist.
  • Maintains the hardware and software of the department's multiple computer systems.
  • Outpatient Only :
  • Electronically processes prescription orders and prepares prescriptions for verification by a pharmacist.
  • Processes third party claims.
  • Performs in the call center, mail order processing, takes verbal orders from providers, runs registers, data entry, production, and transfers prescriptions.
  • Performs other duties as required or assigned.
  • Qualifications

  • Associates degree in a health or related field, with 1 year of pharmacy experience, or the equivalent in education and experience preferred.
  • Ability to flexibly work in a fast paced environment with accuracy.
  • Strong customer service skills, including phone interactions
  • Ability to multitask and attention to detail.
  • Ability to maintain composure under stressful situations.
  • Required Licensure / Certifications

  • Registered Pharmacy Technician with the NH Board of Pharmacy required. - Certified Pharmacy Technician (CPhT) certification required. - BLS Certification required within 30 days of hire for Pharmacy Technicians in the Retail or Specialty Pharmacy if required to administer immunizations
  • Remote : Fully Remote
  • Area of Interest : Allied Health
  • FTE / Hours per pay period : 1.00 - 1.00 - 40 hrs / week
  • Shift : Day
  • Job ID : 27135
  • Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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