What are the responsibilities and job description for the Senior Lab Information System Analyst - Hybrid position at D-H Lebanon-MHMH?
Overview
Performs analysis functions to assist in the development and implementation of new Laboratory Information Systems (LIS) and related applications, the revision of existing systems. Functions independently in defining, troubleshooting, and solving software and system analysis assignments using established system analysis techniques. Provides project leadership for assigned complex projects.
Responsibilities
- Develops prototypes and structures that demonstrate advanced clinical laboratory concepts.
- Supports laboratory sections by providing section specific operational, computational and instructional needs that go beyond the basic support offered by IT. Defines problems, collects data and proposes computer-based solutions.
- Data-mines patient oriented laboratory results and converts them to population based results for reporting purposes, to monitor quality and recommend areas of improvement.
- Develops and documents system design specifics to assure client / user understanding and agreement of specific system inputs, outputs and costs.
- Logs, monitors, documents and resolves application software problems either directly or with the assistance of others (e.g., Infrastructure staff, other application staff, the vendor, etc.)
- Maintains effective relationships to provide a climate receptive to systems improvement and to enhance understanding of the users' business concerns.
- Participates on user project teams, audits installed system for conformance to objectives and makes applicable changes, conducts additional training, and clarifies procedures to assure full user satisfaction.
- Provides clinical laboratory expertise to users and keeps key constituencies informed of the latest developments and innovations in clinical laboratory informatics, adhering to both D-H and regulatory agencies standards.
- Leads complex projects as assigned.
- Provides technical work direction and leadership to other team personnel as needed in order to insure timely and accurate project completion.
- Responsible for review of system changes made by other team personnel to assure accuracy and completeness
- Provides clear and effective documentation for known procedures and issues to be used by individuals of varying knowledge levels.
- Provides technical support after normal working hours as necessary.
- Performs other duties as required or assigned.
Position Summary : A brief description of the overall primary duties
Performs analysis functions to assist in the development and implementation of new Laboratory Information Systems (LIS) and related applications, the revision of existing systems. Functions independently in defining, troubleshooting, and solving software and system analysis assignments using established system analysis techniques. Provides project leadership for assigned complex projects. Demonstrates ability, integrity, and innovation in applying systems analysis techniques, knowledge, and experience to the needs of the organization.
Competency in 4 or more of the functional areas below is required, with Mastery of 1
Responsibilities : A listing of the key responsibilities
1. Collaborates with business analysts, project leads, and IT teams to ensure service availability, prompt issue resolution, and solutions are viable and consistent with established organizational practices. Maintains project tracking information.
2. Demonstrates a strong understanding of the technical aspects of applications, as well as the operational details, work flows and how applications are used in the department.
3. Provides analysis and testing functions in support of new or upgraded vendor, in-house computing systems and special projects.
4. Participates in the development and follow-up evaluation of system design and process improvement projects. Makes recommendations for operational improvements.
5. Assists departments in applications system management function. Develops a system to ensure the effective maintenance of security for all applications supported.
6. Performs detailed analysis with end users to troubleshoot and resolve problems, develop new functionality within the application, improve workflows, and understand how applications are used within the department and how they interface or integrate to other DH systems.
7. Ability to make sound decisions independently, but works within a team environment to provide support to the department.
8. Understands concepts of / supports specialized desktop software, application and network resource permissions, middleware, interfaces and HL7, printer setups and troubleshooting.
9. Provides training and assistance to team members, and new employees in department.
10. Provides clear and effective documentation for known procedures and issues to be used by individuals of varying knowledge levels.
11. On call rotation and some project work requiring off hours, weekend, and holidays.
12. Performs other duties as required or assigned.
Minimum Qualifications :
Qualifications
Required Licensure / Certifications
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
