Security Operations Center Dispatcher PRN

• Answers incoming phone calls, radios and dispatch officers accordingly
• Responds to all alarms and pages – Duress, Navi-Care, Codes, Alertus, etc.
• Manages and monitors all DHMC facility camera (Ocularis) systems, beacons including monitoring all CGP (community Group Practices) facilities and identified Affiliate Hospitals.
• Manages and monitors all DHMC facility controlled access (C-cure) systems including monitoring all CGP facilities and identified Affiliate Hospitals.
• Monitors security officer current locations and assigned patrol zones as well as for functions for CGP’s and identified Affiliate Hospitals.
• Monitors all radio activity of Officers, DHART, Base communications and Lebanon Police Department.
• Monitors parking lots, vehicular and pedestrian traffic at all DHMC facilities.
• Identifies threats, safety issues and other security problems.
• Assists in the lock down of the Hospital during emergency events: active shooter, other threats.
• Captures video and pictures; provide to management and law enforcement.
• Assists in badging or parking administration functions.
• Maintains Daily Activity Report (DAR); Initiate all Perspective Reports
• Collects data as evidence in support of all security investigations.
• Records, tracks and logs required security statistics – types of calls, frequency.
• Creates and provides statistical data, charts and reports to management.
• Identifies and reports all safety and security concerns to management.
• May be assigned to work as a Security Officer.
• Performs other duties as required or assigned.

• High school diploma or GED required
• Basic computer literacy skills
• Two years of related experience required
• Effective oral and written communication

Required Licensure/Certifications

• None

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.