What are the responsibilities and job description for the Department Manager position at D.H. Pace Company, Inc.?
DH Pace Company, Inc., in Tucson, AZ, aspires to hire a Department Manager. In this role, you will oversee the department, ensuring projects are delivered on time, within budget, and to the highest customer satisfaction. If you have a passion for managing teams, improving performance, and leading projects to success, we want to hear from you!
Responsibilities:
- Manage day-to-day operations of the department
- Managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
- Ensure that projects are completed timely, efficiently, below budget and to the satisfaction of our customers.
- Proactively address and manage customer interactions to ensure a positive experience, even when delivering difficult news.
- Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs
- Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
- Will assist with hiring, training and developing new employees
- Other duties as assigned by manager
Job Requirements:
- Bachelor’s degree preferred
- Supervisory or managerial responsibilities with a company that fixes/repairs/installs equipment/products preferred
- Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
- Must have the capability of managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
- Must possess valid driver’s license and good driving record
Why DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50 US offices in 24 states with 2024 company-wide sales over $1 billion.
Our benefit offerings include:
- Medical, dental, and vision options: Available on the 1st day of the month following your start date!
- Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
- Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
- Floating Holidays: Up to 2 floating holidays per year
- 401k retirement plan: Including an employer match!
- Company paid: Life insurance, short-term disability, & long-term disability
- and more!
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
