What are the responsibilities and job description for the Service Supervisor-Entry Door Systems-Construction and Building Materials Industry position at D.H. Pace Company, Inc.?
Job Description
Job Description
Overhead Door Company of St. Louis™, a DH Pace Company, Inc. is seeking to hire a Service Supervisor position in our St. Louis, Mo office! If you have strong leadership skills and thrive on customer service, this role may appeal to you. If you are an energetic individual who enjoys working in a fast-paced service environment, please apply!
Job Responsibilities :
- Assist with daily scheduling of all jobs; ensuring customers’ preferences are met
- Provide immediate problem-solving assistance to office staff / installers / service technicians
- Constantly monitor in Real Time installers’ / service technicians’ schedules in computer to maximize efficiency and profitability
- Track for jobs completed and place follow up calls to customers to ensure expectations were met
- Facilitate processing of completed jobs to ensure proper handling of materials and accurate billing
- Responsible for timely completion of all administrative paperwork associated with this position
- Perform employee performance reviews in conjunction with Department Manager, document performance issues, and provide employee counseling performance improvement action plans when necessary
- Participate in planning process and establishing department goals and objectives
- Other duties may be assigned by Manager
Job Requirements :
Why DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50 US offices in 24 states with 2024 company-wide sales over $1 billion.
Our benefit offerings include :
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
