What are the responsibilities and job description for the Roving Teller - Treasure Valley position at D.L. Evans Bank?
Job Description
The Roving Teller is responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers’ checks, and cash advances. He or she balances each day's transactions and verifies cash totals. The Roving Teller performs specific assigned side-jobs and assists other Tellers with a variety of duties as required. He or she ensures that customers are promptly and professionally served.
Generally, this employee works as needed at branch locations in the Treasure Valley.
Qualifications
D.L. Evans Bank is a community bank and has been since 1904. For many years, we have provided premier banking services to the residents of Southern Idaho and Northern Utah while fostering a working environment for our employees dedicated to teamwork and excellent customer service. If you are a dynamic and customer-driven individual, whether an experienced banker or just beginning your career, we encourage you to continue with this applicant friendly, online job application!
D.L. Evans Bank is an Equal Opportunity Employer (EOE/AA/W/M/Vets/Disabled). VEVRAA Federal Contractor.
Benefits
The Roving Teller is responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers’ checks, and cash advances. He or she balances each day's transactions and verifies cash totals. The Roving Teller performs specific assigned side-jobs and assists other Tellers with a variety of duties as required. He or she ensures that customers are promptly and professionally served.
Generally, this employee works as needed at branch locations in the Treasure Valley.
Qualifications
- Must be at least 18 years old
- High school diploma or GED required
- Banking experience preferred
- Basic cash handling skills/experience preferred
- Knowledge of bank operations policies and procedures preferred
- Able to operate related computer applications and business equipment, including adding machines, typewriters, copy machines, coin and money-counting machines, telephones, scanners, and branch capture machines.
- Professional appearance, dress, and attitude
- Good communication skills
- Good typing skills
- Good math skills
- Assumes responsibility for the efficient, effective, and accurate performance of Teller functions
- Represents the Bank in a courteous and professional manner
- Receives deposits in person or by mail
- Receives loan payments in person or by mail
- Processes cash advances, gift/travel cards, cashiers’ checks, government bonds, and similar transactions
- Disburses cash for checks/withdrawals and pays out money after verification of signatures and customer balances
- Processes transfers
- Processes assigned cash and transactions and balances at end of day
- Verifies transactions. Monitors deposit amounts, and examine documents for proper endorsement and negotiability. Detects and resolves discrepancies promptly
- Maintains security of assigned work area. Places cash in teller drawer and locks all drawers when leaving work area
- Places holds on uncollected funds when necessary, in accordance with established policy
- Assumes responsibility for establishing and maintaining effective, professional business relations with customers
- Ensures that customers' requests and questions are promptly resolved
- Operates online teller terminal. Provides in person, by telephone, or by mail information that customers may authorize concerning their account status
- Receives account holders change of address and forwards documentation to the appropriate department
- Maintains privacy of customer account information
- Ensures that the Bank's quality reputation is maintained and projected
- Directs calls to appropriate person/department as necessary. Records and relays messages as appropriate.
- Maintains privacy of customer account information
- Ensures that the Bank's quality reputation is maintained and projected
- Ensures that customers' requests and questions are promptly resolved
- Answers telephone calls and assists customers with questions and concerns. Directs calls to appropriate person/department as necessary. Records and relays messages as appropriate
- Keeps supervisor informed of area activities and of any significant problems or concerns
- Attends meetings as required
- Assumes responsibility for related duties as required or assigned
- Maintains the professional reputation of D.L. Evans Bank
- Promotes D.L. Evans Bank at all times
- Serves as a representative for D.L. Evans Bank in the community
D.L. Evans Bank is a community bank and has been since 1904. For many years, we have provided premier banking services to the residents of Southern Idaho and Northern Utah while fostering a working environment for our employees dedicated to teamwork and excellent customer service. If you are a dynamic and customer-driven individual, whether an experienced banker or just beginning your career, we encourage you to continue with this applicant friendly, online job application!
D.L. Evans Bank is an Equal Opportunity Employer (EOE/AA/W/M/Vets/Disabled). VEVRAA Federal Contractor.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- FSA
- 401(k)
- Employee Stock Ownership Plan
- Paid Vacation
- Sick Time
- Life Insurance
- Long-term Disability Insurance
