What are the responsibilities and job description for the Sr. Manager, Sales FM West position at D'Orsogna Dolciaria?
About The Role
Barry Callebaut is a global organization poised for growth; a company that has embraced the vision to delight its customers while out-performing its competitors, a business that is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values, and of course, loving chocolate.
The Senior Sales Manager, Food Manufacturing, will oversee and grow accounts in the food manufacturing sector within the defined territory (Western US). This role is responsible for developing and executing customer-centric strategies to drive volume growth, maximize margin performance, and expand market share. The Senior Sales Manager will act as a trusted advisor, leveraging industry expertise to align customer needs with company solutions while fostering cross-functional collaboration to deliver exceptional service.
Key Responsibilities Include
Barry Callebaut is a global organization poised for growth; a company that has embraced the vision to delight its customers while out-performing its competitors, a business that is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values, and of course, loving chocolate.
The Senior Sales Manager, Food Manufacturing, will oversee and grow accounts in the food manufacturing sector within the defined territory (Western US). This role is responsible for developing and executing customer-centric strategies to drive volume growth, maximize margin performance, and expand market share. The Senior Sales Manager will act as a trusted advisor, leveraging industry expertise to align customer needs with company solutions while fostering cross-functional collaboration to deliver exceptional service.
Key Responsibilities Include
- Develop and manage relationships with key stakeholders within customer organizations.
- Execute sales strategies that achieve annual volume and margin goals, ensuring alignment with company objectives.
- Drive business growth by identifying and nurturing a robust pipeline of opportunities within existing and new accounts.
- Act as the primary point of contact for customer accounts, addressing concerns and ensuring clear, timely communication.
- Collaborate with R&D, supply chain, and marketing teams to develop tailored solutions that meet customer needs and drive innovation.
- Monitor and track key performance indicators (KPIs) to assess performance, identify trends, and drive continuous improvement.
- Negotiate and renew long-term contracts, fostering enduring partnerships with customers.
- Work cross-functionally to ensure timely delivery of products, resolve supply chain challenges, and maintain high levels of customer satisfaction.
- Represent the company at trade shows, networking events, and industry forums to enhance visibility and identify new opportunities.
- Provide accurate sales forecasts and contribute to strategic account planning.
- Leverage market insights to guide product development, pricing strategies, and go-to-market plans.
- Stay informed of market trends, competitive activities, and industry developments to anticipate customer needs and drive proactive solutions.
- The scope of the role is the assigned region in the USA, covering direct food manufacturing accounts.
- Bachelor’s degree in business administration, marketing, or a related field.
- 7 years of account management or business development experience, preferably in a B2B food-related industry.
- Proven success in managing accounts and driving revenue growth.
- Strong business acumen, with expertise in sales strategy, negotiation, and customer relationship management.
- Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions.
- Excellent communication, presentation, and interpersonal skills.
- Familiarity with Salesforce or similar CRM platforms is preferred.
- Knowledge of the chocolate or commodity markets is a plus.
- Ability to prioritize and manage deadlines in a changing environment.
- Travel requirements: Available for overnight travel. Travel frequency will depend on where the candidate is based; 30-60% depending on business need.
- Competitive salary and comprehensive benefits package
- Paid time off, plus generous holiday time
- Environment that welcomes workplace flexibility
- An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!
- Ability to grow personally and professionally within an organization that values development and internal career growth
- Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.
