What are the responsibilities and job description for the PT Evening Switchboard Operator position at D Patrick Inc?
D-Patrick is a family owned and operated dealership that strives on retaining customers and employees. We have been a staple in the community since 1934. If you enjoy the auto industry and are looking for a stable career, then this is your opportunity.
Location: D-Patrick Nissan
Job Title: Evening/Saturday Office Assistant-Switchboard Operator
Department: Administration
Reports To: Assistant Controller
JOB PROFILE
Operates switchboard to relay incoming, outgoing, and interoffice calls. Provides back up for Cashier and Rental Agent by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Uses multi-line switchboard.
Answers all incoming calls with the greeting "Thank you for calling D-Patrick, how may I direct your call". When necessary, screens call to determine who it should be routed to and routes the call to the appropriate person.
Supplies information to callers and records messages.
Performs clerical duties such as typing, proofreading, and sorting mail.
Operates paging system to call individuals to phone.
Performs Cashier duty.
Performs Rental Agent duty.
Must get along with others.
Requires being at work on time and have satisfactory attendance.
Any other duties assigned by management.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent interpersonal skills, excellent communication skills (verbal and written), basic computer experience, ability to work well with others, perform duties with little or no supervision, ability to read and comprehend instructions and information, professional appearance, general knowledge of fax and copy machines, good math skills and good clerical skills.
EDUCATION and/or EXPERIENCE
High School Diploma or equivalent and one or more years customer service experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Drivers License and good driving record.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Due to the high traffic in this area it is louder than the normal office setting.
NOTE: This is not necessarily an exhaustive list of responsibilities, skill, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change.
Job Type: Part-time
Benefits:
- Employee discount
- Referral program
Schedule:
- Evening shift (4:00 pm - 8:00 pm)
- Saturday shift (8:00 am - 5:00 pm)
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Job Type: Part-time
Benefits:
- Employee discount
- Referral program
Schedule:
- Evening shift
- Monday to Friday
- Weekend availability
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Job Type: Part-time