What are the responsibilities and job description for the Parts Counter position at D-Patrick Motoplex?
JOB PROFILE:
Sells automotive parts and equipment to customers, over the counter, through the shop or on the phone by performing the following duties.
RESPONSIBILITIES:
- Assists customers in selecting required parts; for walk-in customers suggest companion requirements, offer specials and ensure that the customer is exposed to the full product line.
- Pulls purchased parts from stock.
- If part is not in stock, determine availability, urgency for the part and submit an order.
- Answers phone calls, providing price quotes and other related information.
- Sets up orders for daily shipment, delivery or pick-up.
- Verifies "will call" and "back-order" files daily and return to vendors, or stock those items not required.
- Orders parts not in stock if, after discussion with Service Advisor, it is determined what parts are needed
- Notifies the Service Advisor and the customer that ordered parts have been received.
- Ensures that before parts can be charged out, the technician presents a duplicate copy of the repair order and a parts requisition.
- Ensures that all charges are signed by the customer.
- Presents customer with a copy of the invoice.
- Provides friendly, professional and efficient service to all customers.
- Issues credit for returned parts verifying pricing and purchase, any without proper documentation must be approved by the Parts Manager.
- Takes inventory of stock..
Benefits:
- 401(k) with Match
- Dental Insurance
- Employee Discount
- Health Insurance
- Life Insurance
- Paid Time Off after 6 months
- Paid Training
- Referral Program
- Vision Insurance
- Workplace Clinic Available
- Weekly Pay