What are the responsibilities and job description for the Dispatcher position at D & S TOW, INC.?
D & S Tow, Inc. is a family owned and operated company in business for 30 years in the Reno/Sparks/Carson City areas. We are seeking the right candidate to fill a full time position as an in house dispatcher that exhibits team work and excellent customer service. This position offers critical support to all departments of the company and contributes to our success as a whole. We are looking for the right candidate that is pleasant and energetic for the office environment being confident yet empathetic, strong yet sympathetic.
We are a AAA contract station, therefore knowledge with multiple software applications is a must. Will train the right candidate on our specialized programs.
What you can expect.....
- Excellent benefits that include medical, dental, vision and life insurance. Paid vacations, holidays and sick pay. 401k participation. On site meals.
- Excellent working conditions
- Proper in house training and support
- Working with a team that supports the company culture
- Sitting for long periods of time
- Working with friendly helpful co-workers
Job requirements include, but not limited to:
- Provide exceptional customer service
- Process in coming and place out bound calls
- Radio dispatch for 28 trucks
- Full fill orders and service requests
- Must be able to multi task
- Typing 35-40 wpm / 10 key by touch
- Computer skills with online capability
- On-line GPS mapping
- Seek information and be resourceful
- Provide driver support
- Assist front counter
- Effectively communicate with vendors with positive friendly attitude
- Must be able to work a swing shift.
What we expect.....
- Exceptional customer service and ability to communicate effectively
- Positive attitude
- Punctuality
- Excellent attendance
- Professional and clean appearance
Minimum Requirements.....
- Able to pass back ground check
- Must be able to work weekends and holidays.
This is for a full time position
REPLY TO THIS ADD OR EMAIL RESUMES TO: HR @ DSTOW.COM FOR CONSIDERATION.
Benefit Conditions:
- Only full-time employees eligible
Pay Frequency:
- Bi weekly or Twice monthly
Work Remotely
- No
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Experience:
- Customer Service Skills: 1 year (Required)
- Dispatch: 1 year (Required)
- Multi-Line Phone System: 1 year (Required)
Work Location: In person
Salary : $15 - $18