What are the responsibilities and job description for the Secretary position at D's westside automotive?
We are seeking a detail-oriented and organized Auto Body Shop Secretary to join our team. The ideal candidate will provide administrative support to ensure the smooth operation of our auto body shop. Responsibilities include handling customer inquiries, managing appointments, processing paperwork, and assisting with billing and insurance claims.
Key Responsibilities:
Administrative Duties:
: Answer and direct phone calls professionally.
: Schedule and confirm customer appointments.
: Maintain organized records of customer and vehicle information.
: Prepare invoices, estimates, and other shop documents.
: Assist with ordering parts and tracking inventory.
Customer Service:
:Greet customers and provide information about services.
:Coordinate repair status updates between technicians and customers.
:Handle customer inquiries and resolve issues efficiently.
Billing & Insurance Assistance:
:Assist with processing insurance claims and paperwork.
:Verify and input billing information accurately.
:Coordinate with insurance companies and adjusters as needed.
General Office Support:
:Keep the front desk and reception area organized.
:Maintain office supplies and ensure proper inventory.
:Support management with other clerical duties as needed.
Qualifications & Skills:
: Experience: Prior experience in an auto body shop, customer service, or administrative role preferred.
:Computer Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) and auto body management software (e.g., CCC ONE, Mitchell).
:Communication: Strong verbal and written communication skills.
:Organizational Skills: Ability to multitask and manage time effectively.
: Customer-Focused: Friendly and professional demeanor.
Job Type: Full-time
Pay: $631.00 - $950.00 per week
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
Ability to Commute:
- Bronx, NY 10466 (Required)
Ability to Relocate:
- Bronx, NY 10466: Relocate before starting work (Required)
Work Location: In person
Salary : $631 - $950