Description

As an Sustaining Engineer at D-Tech, the #1 independent Rotary Steerable provider in the world in the oil and gas drilling and geothermal markets, you will play a pivotal role in ensuring the sustained performance and lifespan of our products, provide advanced technical support and materials to the sales team and ensure up to date technical information is being provided to our engineering team in the UK.  This role requires a deep understanding of downhole engineering, downhole drilling operations, and drilling mechanics, as well as the ability to meticulously track and integrate new technologies. Additionally, you will be responsible for helping generate and present detailed post-run reports to support sales efforts. 

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

The incumbent will be accountable for the following functions and responsibilities:

• Product Performance Monitoring: Continuously monitor and assess the performance of downhole tools and technologies in the field to ensure optimal reliability and effectiveness.

• Troubleshooting: Provide advanced technical support to resolve complex issues related to the performance and operation of downhole equipment

• Quality Assurance: Collaborate closely with the Quality and Engineering teams to identify and implement enhancements to products and processes, driving continuous improvement

• Field Support: Engage with field teams to optimize tool performance, address issues, and ensure high levels of customer satisfaction

• Documentation: Maintain comprehensive records of product performance, including measurements and pictures, issues, and resolutions, contributing to ongoing product improvement initiatives

• Market Research: Stay at the forefront of emerging trends and technologies in downhole engineering, including advancements in materials, tools, procedures, and processes

• Innovation Integration: Evaluate and recommend new technologies and engineering initiatives for potential integration into our product line, working with the New Tech Team and Sustaining Teams to assess feasibility and impact

• Competitive Analysis: Conduct thorough analyses of competitor technologies and offerings, identifying opportunities for differentiation and improvement in our products

• Reporting: Prepare detailed reports and presentations on technological advancements and their potential impact on the business, sharing insights with internal stakeholders

Requirements

QUALIFICATIONS/EXPERIENCE REQUIRED:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To apply you must meet the following criteria:

• Bachelor’s degree in mechanical, petroleum or electrical engineering or related field

• 3-5 years of experience in downhole technologies or a related discipline, with a proven track record in the oil and gas sector

• Experience in drilling technology including: MWD/LWD, mud motors, drilling mud, drill bits and/or RSS systems

• Excellent communication and presentation skills, with the ability to convey complex technical information to both technical and non-technical audiences

• Strong leadership skills, with the ability to mentor and guide junior engineers and sales staff

• Ability to work overtime (weekends and some holidays included) as required, be flexible in working requirements as the needs of the business dictate

• Ability to work independently and collaboratively in a very dynamic, fast-paced environment

• Ability to travel domestic and abroad when required

• Eligibility to work in the US without sponsorship

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear.  The employee is frequently required to walk; sit and use hands to finger, handle, or feel.  The employee is occasionally required to stand. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

SAFETY RESPONSIBILITIES:

All employees have a responsibility to do everything they can to prevent injury to themselves, their fellow employees and others that may be affected by their actions or omissions at work.  Employees are expected to become familiar and follow Company’s safety policies and procedures and immediately report any incidents that may lead to injury or environmentally unsound conditions that could lead to an incident.  Employees should ensure they use any equipment in accordance with the training and instruction received, inform their Team Leader or Manager of any serious or imminent danger, and ensure good housekeeping is maintained within their workspace.