What are the responsibilities and job description for the Front Desk Operator and Scheduler position at D1 Training - 45 Sports?
Front Desk Operator and Scheduler
Are you a Hard-Working, High-Energy, World-Class Worker looking to help change lives while working for one of the fastest growing companies in the fitness industry?
D1 Training is an athletic-based training fitness franchise that is quickly gaining nationwide attention. We help people of all ages accomplish their personal goals on & off the field. Due to our recent growth we are looking to add more “A-Players” to our team!
We are looking for a Rockstar Front Desk associate who...
- Is always high-energy (even at 5 am & 5 pm)
- Is great at talking with people and building rapport
- Isn’t afraid to answer the phone & talk to strangers
- Isn’t afraid of making 100 calls per day
- Isn’t afraid to call a lead within 60 seconds of opting into ads
- Isn’t afraid of following up with leads 30 times to get them scheduled
- Is a BIG BELIEVER in overcoming objections
- Loyal, hard-working, self-starter
- Always follows through & never misses a deadline
- Believes that being early = on-time
- Can “wear multiple hats”
- Coachable team player!
PLEASE DO NOT APPLY IF...
- You aren’t a team player
- You aren’t a coachable growth-oriented person
- You are high-energy one day & low-energy the next
- You are afraid to get your hands dirty (a.k.a. hard-working)
- You don’t like making money If you made it this far then we are looking for you to apply!
D1 Training is in need of a high-energy, enthusiastic person to WIN GAMES. This position involves prospecting/list-building, making a large volume of outgoing calls (100 per 4 hours), constantly and relentlessly following up on leads, scheduling appointments and managing a calendar, and selling all of our D1 services.
Must be a self-motivated, team-oriented person with a passion for sports/fitness who can talk to ANYONE. Sales and Customer Service experience is preferred, but not mandatory.
If you are still reading this job posting & want to apply...the following should be true about you:
"I am someone who loves to show up early & work late. I am great under pressure, I always make big & SMART plays, I am committed to always stacking skills & leveling up. I love talking to people because it gives me the ability to use my skills & tactics to get people to commit to doing what will BENEFIT THEM...without my help these people will continue to experience the same problems. I will reach out to a lead 30 times before I give up, and I don't allow reject after attempt 31 to break my spirits."
A REAL DAY IN THE LIFE OF THIS ROLE:
- “You show up on time with high energy, excited to change lived today. You immediately sit down & begin confirming all of the appointments you have set for the day, you are booked back-to-back most of the day, going to be a BIG DAY! You send selfie videos to every booked appointment calling out the prospect by name because you are willing to do what most businesses won’t! You send the video & then call to personally confirm. Because of this, you have really high show rates all day long.
- You have 30 minutes before your first appointment so now you attack the phones so you can work on getting 100 calls in before 1 pm! You have 13 leads that came in yesterday who did not schedule so you call them twice in a row, you follow up with a text & email, & you love it because you know that when they schedule, show, & then join D1 will truly help them accomplish their goals!
- You get 4 more appointments scheduled during these calls & now it is time for appointment number 1. You great the prospect at the door excited & calling them out by first name. You have them fill out a questionnaire, give them a tour, & now it is LIFE CHANGE time.
- You do this 10 times per day & during your gaps, you work the phones to ensure EVERY LEAD is given max effort to get them to schedule & show.
Compensation:
- Base commission monthly bonus monthly competitions/awards
Full-Time - $25/Hour
Benefits:
- uncapped commission
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Opportunity for advancement
Salary : $22 - $25
