What are the responsibilities and job description for the Front Desk position at D1 TRAINING?
Benefits:
At D1, our promise to our athletes is: “You pick the goal, we help you get there” and D1 Coaches are the catalysts for our fulfillment of that promise. D1 Coaches implement and instill the D1 training philosophy into every workout. They exhibit the ability to adapt and customize programs in the workouts, in order to tailor them to each athlete. They take a personal stake in the lives of our athletes, maintaining regular contact and monitoring their individual progress toward their goals. D1 Coaches are a part of the best training environment in the industry and are integral to the success of D1 as it continues its rapid growth.
Company Overview
High energy, enthusiastic person to join our Front Desk team. This position involves taking incoming calls, making outgoing calls, booking free trial workouts and consultations, and selling all D1 products and services. MUST BE COMFORTABLE IN A FAST-PACED SALES ENVIRONMENT.
Responsibilities
- Employee discounts
- Free uniforms
- Training & development
- Continuing education through company-sanctioned events.
- Free membership in a state-of-the-art facility.
At D1, our promise to our athletes is: “You pick the goal, we help you get there” and D1 Coaches are the catalysts for our fulfillment of that promise. D1 Coaches implement and instill the D1 training philosophy into every workout. They exhibit the ability to adapt and customize programs in the workouts, in order to tailor them to each athlete. They take a personal stake in the lives of our athletes, maintaining regular contact and monitoring their individual progress toward their goals. D1 Coaches are a part of the best training environment in the industry and are integral to the success of D1 as it continues its rapid growth.
Company Overview
- Motivate and inspire all to be their best and achieve their goals through training with world-class coaches.
- The culture of D1 separates us as we are all driven to help those around us.
- D1 is passionate about impacting and changing lives.
High energy, enthusiastic person to join our Front Desk team. This position involves taking incoming calls, making outgoing calls, booking free trial workouts and consultations, and selling all D1 products and services. MUST BE COMFORTABLE IN A FAST-PACED SALES ENVIRONMENT.
Responsibilities
- Making outbound calls daily to leads with an emphasis on speed to contact
- Making sure all client notes and contacts are logged and managed correctly.
- Provide exceptional customer service to athletes, guests, and visitors
- Assist with athlete check-ins and registration
- Ensure the cleanliness and organization of the facility
- Address any guest inquiries or concerns promptly and professionally
- Must be a high-energy individual.
- Previous experience in customer service or hospitality preferred
- Ability to handle transactions with accuracy
- Strong communication and interpersonal skills
- Experience working with children is a plus
- CPR/AED certification is beneficial
- Public speaking skills for addressing groups of athletes and guests
- Ability to manage multiple tasks efficiently
