Director of Operations

Job Overview:
A Director of Operations is responsible for the overall operation of projects/contract including ensuring the safety and well-being of its employees, safeguarding company funds, property, and proprietary information all while representing the company with respect to the client. The Director of Operations oversees a workforce of Operations and project leaders who in turn direct a workforce of technicians and professionals engaged in a variety of activities in the management of various types of programs. This position ensures that established company goals are realized while maintaining client relations that will enhance future business. This position is also responsible for ensuring all company and program compliance is followed in accordance with company and program/contract guidelines. Responsible for mentoring and directing disciplined operations, schedule urgency and overall human performance. This position interacts with company operations support offices, vendors, prime contractors, subcontractors and customer representatives as required, and will develop close working relationships with various business leaders/stakeholders throughout the organization.

Duties:

• Managing several site managers, operations managers, budget management, customer relationships and key performance indicators.

Working under the supervision of a company principal, demonstrates project leadership in their area of responsibility.

• Identify potential project problems or opportunities, analyze the issues using all appropriate resources, develop alternatives, and arrive at the most optimum approach to mitigate problems or exploit opportunities.
• Ensure development and adherence to the project work breakdown structure, asset management, and work-flow management elements.
• Mentoring and directing disciplined operations, schedule urgency and overall human performance of the site team. May be tasked with mentoring of company operations manager/s.
• Expand the project execution plan for subsequent phases (project phase in, project execution, etc.) and communicates and coordinates the implementation of each phase with the project team.
• Establish, track, and report status against key performance indicators or contractual metrics on a routine basis.
• Participate in the establishment of project organizational structure in support of proposal efforts.
• Demonstrate command of the schedule goals, key milestones and approach to the work embodied in the schedule.
• Ensure that a firm scope-based schedule baseline is established and properly resourced.
• Manage performance and progress against the plan and ensures accurate forecasts with commensurate action plans.
• Review, report and manage key performance measures defined within the contract. Implements corrective measures when measures are outside service levels or bandwidths.
• Consistently meet or improve upon the established schedule goals in their area of responsibility.
• Manage performance and progress against the plan and ensures accurate forecasts with commensurate action plans.
• Establish annual operating budgets for program and other areas such as travel and ODC, etc. in cooperation with customer, business manager, or company/program manager/site manager financial department.
• Reports: Provide accurate monthly program cost, forecasts of monthly cost, program schedule, and operational accomplishments by section in an effort to ensure company meets KPI’s and also contribute to future proposals.
• Work with clients to increase scope of services on existing contracts.
• Support company business development efforts in contract negotiations with customers.
• May serve as the proposal manager for a project.
• Support or conduct formal presentations to clients and/or management.

Minimum Qualifications:

• Education: Bachelor’s degree or 4-year equivalent serving as a Logistic Manager
• In addition to education, 10 years of professional experience managing a multi-skilled technical workforce, supervisors and/or subcontractors in a technical capacity.
• Must have Secret Clearance
• Travel CONUS and OCONUS required
• Must be a U.S. Citizen

Preferred Qualifications:

• PMP Certification
• Experience managing Logistic Managers.
• Experience managing maintenance, supply, transportation planning/scheduling functions.
• Extensive experience in establishing and enforcing contractual obligations with clients.
• Experience managing preventive and predictive maintenance programs.
• Extensive experience using continuous improvement tools such as Six Sigma, Lean Manufacturing, 4M’s, Kaizen, etc.
• Experience in creating presentations and speaking to specific audiences.
• Experience utilizing performance metrics to identify gaps and create goals to maximize maintenance performance
• Extensive experience establishing, utilizing and enforcing an EH&S Safety Program.

Job Type: Full-time

Pay: From $39.92 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $40