What are the responsibilities and job description for the Urgently Hiring - Call Center Agent! position at DaBella?
Are you looking for a company that is founded on growth and opportunity? Are you having trouble finding a company that values its employees and is committed to personal growth and development? Are you currently stuck sitting in the same role with little to no advancement? Here at DaBella, we are a people company, and our focus is OUR people. That’s why we stand behind our Core Values We Lead. We Care. We Grow! In fact, most of our upper management have started in this very same role and have been able to find not just a job but also a career. Our team of leaders are passionate about goals, growth, and developing the next chain of leaders here within our company and Call Center.
What we offer here at DaBella is a different type of career experience. We offer hourly base pay plus uncapped bonus opportunities within our Call Center. Starting pay is 18.00-$20.00 per hour plus Uncapped Bonuses
At DaBella We understand that it can be hard living off just an hourly wage or working multiple jobs to support your family. Therefore, we offer a lucrative bonus structure for top performers! Best of all there is no cap on income or growth opportunities.
This is a full-time position 35 hours a week plus opportunities to work overtime if available.
Responsibilities:
· Take Inbound and make outbound calls to new and existing customers from our database
· Engage with each customer and update call log and dispositions accurately
· Reach out to previous customers for new sales opportunities
· Meet or exceed daily call volume and production goals
· Build rapport and urgency to persuade new customers to schedule a free consultation
· NO COLD CALLING
What DaBella offers:
· (AM Shift) 6:30 am – 2:00 pm starts at $18.00 Uncapped Bonus!
· (PM Shift) 1:30 pm – 9:00 pm starts at $20.00 Uncapped Bonus!
· Uncapped Bonus! Average monthly bonus is $2,500 with Top Performers earning $4,500 a month in bonuses alone!
· Competitive benefits!
· Advancement opportunities and internal promotions
Benefits:
Employees and their families are eligible to enroll in:
- Medical, Dental, and Vision
- Health Savings Account (HSA)
- Company Sponsored Life Insurance
- Supplemental Life Insurance
- Long-term and short-term disability
- Accident protection
- Employee assistance program - access to counseling services and other tools to improve work/family/life balance
- Pet Insurance for your furry family member
- 401k plan
- Additional Insurance Programs including
- UHC Rewards
- Rally Health
- One Pass Select (gym membership subscription)
Additional Perks:
- VPTO (Volunteer paid time off) year-round incentives to give back to your local community
- Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences
- Relocation opportunities to other branches across the nation
Each DaBella Employee receives:
- 80 hours of Paid Time Off annually with incremental increases
- 6 paid holidays during a calendar year effective day one of employment
Physical Requirements:
· Ability to remain in a seated position for multiple hours at a time
· Entering text or data into a computer utilizing a traditional keyboard
· Ability to hear, understand and distinguish speech – in person/telephone
DaBella is the recognized leader in home improvement services, building lasting value in roofing, siding, windows, and baths/showers. We are the fastest-growing home improvement company in the nation, with a goal of transforming the industry from the ground up.
Experienced in sales, marketing, retail, collections, call center, insurance, or telemarketing? Apply today for immediate consideration!
*This is an ON-SITE position*
To learn more about DaBella visit us at www.DaBella.us
Salary : $18 - $20
