What are the responsibilities and job description for the Account Coordinator position at DAC?
Move Your Career Forward with DAC as an Account Coordinator, Local Search
Who We Are
We are DAC—a global full-funnel performance media agency dedicated to delivering transformative results. With expertise spanning SEO, paid media, creative production, analytics, and local search optimization, we combine the brightest minds with innovative technology to deliver seamless, forward-thinking strategies. Powered by AI, data, and creative ingenuity, we deliver integrated campaigns that engage customers at every touchpoint—from global audiences to individual store locations.
Position Summary
We’re looking for a highly organized and enthusiastic Account Coordinator to support our local search accounts. This role is ideal for someone who’s detail-oriented, loves problem-solving, and is excited about the intersection of digital marketing, local SEO, and customer experience. As an Account Coordinator, you’ll assist with the day-to-day management of client accounts—ensuring local listings are accurate, brand standards are met, and client questions are answered quickly and professionally.
What You’ll Do
Client Relationship Management & Client Satisfaction
This role requires two in-office days per week, with three days in-office during the three-month orientation period. Fully remote work is not available for this position.
This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. DAC is an equal opportunity employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, disability, or any other basis prohibited by applicable federal, provincial, or municipal law. If you require an accommodation in any aspect of the selection process, please reach out to tacquisition@dacgroup.com
At DAC we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, vision, dental, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and employee assistance support. Full-time employees are eligible to participate in the DAC benefit programs.
Salary at DAC is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $50,000 to $60,000 USD. The estimate displayed represents the typical salary range for this position and is just one component of DAC’s total compensation package for employees.
Who We Are
We are DAC—a global full-funnel performance media agency dedicated to delivering transformative results. With expertise spanning SEO, paid media, creative production, analytics, and local search optimization, we combine the brightest minds with innovative technology to deliver seamless, forward-thinking strategies. Powered by AI, data, and creative ingenuity, we deliver integrated campaigns that engage customers at every touchpoint—from global audiences to individual store locations.
Position Summary
We’re looking for a highly organized and enthusiastic Account Coordinator to support our local search accounts. This role is ideal for someone who’s detail-oriented, loves problem-solving, and is excited about the intersection of digital marketing, local SEO, and customer experience. As an Account Coordinator, you’ll assist with the day-to-day management of client accounts—ensuring local listings are accurate, brand standards are met, and client questions are answered quickly and professionally.
What You’ll Do
Client Relationship Management & Client Satisfaction
- Quickly gain knowledge for agency-owned systems and tools.
- PC skills necessary for the efficient and accurate completion of all tasks – knowledge of Excel, PowerPoint and Outlook are critical.
- Continuously develops and demonstrates knowledge of DAC’s product offerings (digital and directional).
- Provides administrative assistance to the Account Management Team and general support to manage the delivery of digital projects and office needs.
- Serve as a key support contact for local search client programs, responding to routine inquiries and requests with speed and accuracy.
- Collaborate with Account Managers to ensure clients are updated on project progress, deliverables, and results.
- Document all client communications and assist with preparing agendas, recaps, and reporting materials.
- Assist with the onboarding and syndication process for local business listings across major directories (Google Business Profiles, Bing Places, Apple Maps, Yelp, etc.).
- Monitor and manage location data accuracy across local websites and data aggregators using DAC’s proprietary platform.
- Coordinate updates for business information such as hours, photos, categories, and attributes—ensuring accuracy and brand consistency.
- Track the status of client deliverables and work with internal teams to ensure deadlines are met.
- Assist in QA of listings and presence data to confirm proper formatting, categorization, and overall optimization.
- Support bulk uploads, data audits, and clean-up tasks for large location sets.
- Help prepare monthly or quarterly reports summarizing visibility, listing optimizations, and local SEO performance tied to business performance metrics.
- Contribute to the development of insights and recommendations based on data from Google Business Profile and internal platform.
- At least 1-2 years’ experience in an Account Service role
- Experience in office environment is preferred
- Excellent communication skills - verbal and written
- Strong organizational and administrative skills
- Experience with Microsoft Office - specifically Excel and PowerPoint; knowledge of Excel formulas for data analysis and compare is preferred
- Ability to work independently and not need constant supervision
- Ability to work under pressure in a fast-paced environment
- Professional Growth: Work with top-tier clients and cutting-edge tools in the digital performance marketing industry.
- Collaborative Culture: Be part of a global organization that values curiosity, transparency, and innovation.
- Competitive Benefits:
- Competitive salary and comprehensive health benefits.
- Generous PTO, wellness initiatives and parental leave.
- Retirement saving plans.
- Opportunities for continued learning and professional development.
- A supportive, collaborative, and casual work environment.
This role requires two in-office days per week, with three days in-office during the three-month orientation period. Fully remote work is not available for this position.
This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. DAC is an equal opportunity employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, disability, or any other basis prohibited by applicable federal, provincial, or municipal law. If you require an accommodation in any aspect of the selection process, please reach out to tacquisition@dacgroup.com
At DAC we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, vision, dental, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and employee assistance support. Full-time employees are eligible to participate in the DAC benefit programs.
Salary at DAC is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $50,000 to $60,000 USD. The estimate displayed represents the typical salary range for this position and is just one component of DAC’s total compensation package for employees.
Salary : $50,000 - $60,000
